Remote Customer Experience Manager - Insurtech Growth

DiSRUPT Recruitment & Search | B Corp; England; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A rapidly scaling insurtech company in the UK is seeking an experienced Customer Experience Manager to lead and enhance customer support. This remote role requires attendance at meetings in London. Ideal candidates will have a background in tech and insurance industries, paired with leadership experience. As part of a growing team, you'll initially take a hands-on approach and eventually build your own team to scale services effectively.

Qualifications

• Mid-Senior level experience in customer service or customer experience management.
• Ability to manage and deliver service as the business scales.
• Hands-on approach with leadership skills.

Responsibilities

• Join a dynamic team focused on customer experience.
• Build and manage a team as the business grows.
• Deliver exceptional customer support and satisfaction.

Skills

Experience in start-up or tech innovation business

Experience in Insurance

Customer-related industries knowledge

Job description

A rapidly scaling insurtech company in the UK is seeking an experienced Customer Experience Manager to lead and enhance customer support. This remote role requires attendance at meetings in London. Ideal candidates will have a background in tech and insurance industries, paired with leadership experience. As part of a growing team, you'll initially take a hands-on approach and eventually build your own team to scale services effectively.