Remote Customer Advisory & Implementation Consultant

Tribal Group; United Kingdom; Remote; GBP 55,000 - 90,000; Full time

Benefits offered by this job

Health Cash Plan

Private Medical Insurance

Employee Assistance Programme

Parental leave

Flexible working

Overseas work option (up to 8 weeks)

Volunteer Days

Achievers rewards

Family Inclusive Workplace

Job summary

Tribal is seeking a Customer Advisory & Professional Services Consultant to deliver high-quality consultancy and advisory services across the full customer lifecycle for the Semestry Timetabling platform. The role is fully remote with occasional travel, supporting customers from onboarding through optimisation to realise measurable value.

You will build trusted relationships, provide best practice guidance, and contribute to customer satisfaction and retention while helping organisations

Qualifications

• Experience delivering consultancy or professional services to educational clients.
• Ability to translate customer requirements into practical system solutions.
• Strong communication skills, written and verbal, with a customer-first mindset.

Responsibilities

• Deliver consultancy across the full customer lifecycle from onboarding to optimisation.
• Build trusted relationships and provide best practice guidance to customers.
• Contribute to successful implementation and ongoing advisory activities.

Skills

Customer advisory experience

Consultancy delivery

Communication skills

Remote collaboration

Tools

Semestry Timetabling

Job description

Tribal is seeking a Customer Advisory & Professional Services Consultant to deliver high-quality consultancy and advisory services across the full customer lifecycle for the Semestry Timetabling platform. The role is fully remote with occasional travel, supporting customers from onboarding through optimisation to realise measurable value.

You will build trusted relationships, provide best practice guidance, and contribute to customer satisfaction and retention while helping organisations