Remote CRM & Revenue Systems Specialist

YO AI Labs; Greater London; Remote; GBP 55,000 - 83,000; Full time

Job summary

YO AI Labs is seeking an experienced Salesforce and HubSpot Administrator to support revenue systems on a remote contract. You will audit and optimize CRM workflows, resolve data inconsistencies across Salesforce, HubSpot, CPQ and billing interfaces, and document changes for governance.

The role requires hands-on experience with Salesforce and HubSpot, plus familiarity with data models, APIs, and cross-system reconciliation.

Qualifications

• 4–6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Skills

Salesforce

HubSpot

CRM platforms

CRM implementations

Data reconciliation

SQL

APIs

Data models

SaaS experience

English communication

Job description

YO AI Labs is seeking an experienced Salesforce and HubSpot Administrator to support revenue systems on a remote contract. You will audit and optimize CRM workflows, resolve data inconsistencies across Salesforce, HubSpot, CPQ and billing interfaces, and document changes for governance.

The role requires hands-on experience with Salesforce and HubSpot, plus familiarity with data models, APIs, and cross-system reconciliation.