Remote CRM & Revenue Systems Admin

YO AI Labs; Cambridge; Remote; GBP 60,000 - 90,000; Part time

Benefits offered by this job

Remote work flexibility

Job summary

YO AI Labs is seeking an experienced Salesforce/HubSpot Administrator to support our revenue systems, focusing on CRM governance, data integrity, and scalable processes. This role will assess real-world SaaS operations, resolve data inconsistencies, and define clear operational prompts for complex workflows.

Ideal candidates will have 4–6 years in major CRM platforms, a track record of CRM implementations, and strong SQL/APIs data skills.

Qualifications

• 4–6 years hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Skills

CRM platforms

CRM implementations

Data reconciliation

English communication

SaaS experience

Tools

SQL

APIs

Data modeling

Job description

YO AI Labs is seeking an experienced Salesforce/HubSpot Administrator to support our revenue systems, focusing on CRM governance, data integrity, and scalable processes. This role will assess real-world SaaS operations, resolve data inconsistencies, and define clear operational prompts for complex workflows.

Ideal candidates will have 4–6 years in major CRM platforms, a track record of CRM implementations, and strong SQL/APIs data skills.