CRM & Revenue Systems Admin — Remote

YO AI Labs; Cambridge; Remote; GBP 65,000 - 90,000; Part time

Job summary

YO AI Labs seeks an experienced Salesforce / HubSpot Administrator - Revenue Systems (SaaS) to support a customer project focused on CRM and revenue systems excellence. This remote contractor role targets UK operations with emphasis on data integrity and governance.

Audit, reconcile, and improve CRM workflows across platforms. Strong CRM platform knowledge, data handling, and APIs are essential, along with excellent English communication.

Qualifications

• 4-6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Skills

Salesforce

HubSpot

CRM platforms

SQL

APIs

Data reconciliation

SaaS

English communication

Tools

CPQ systems

Billing systems

Ticketing systems

Integration platforms

Job description

YO AI Labs seeks an experienced Salesforce / HubSpot Administrator - Revenue Systems (SaaS) to support a customer project focused on CRM and revenue systems excellence. This remote contractor role targets UK operations with emphasis on data integrity and governance.

Audit, reconcile, and improve CRM workflows across platforms. Strong CRM platform knowledge, data handling, and APIs are essential, along with excellent English communication.