Remote Booking Information Specialist

HRS Talent Solutions; Leicester; Remote; GBP 40,000 - 43,000; Full time

Job summary

HRS Talent Solutions is recruiting for a Booking Information Preparation Assistant. This remote role focuses on preparing messages after a booking is confirmed, ensuring recipients have the correct reference, date, and documents for the appointment type.

You will review upcoming bookings, verify details, and draft messages that align with approved instructions. The job emphasizes clear written communication and accurate record-keeping, with option for full- or part-time hours at £28.75–£30.75

Qualifications

• Ability to follow written instructions is essential.
• Experience not required; a candidate who can follow documented guidance can succeed.

Responsibilities

• Check booking records and send the appropriate practical guidance.
• Prepare clear written messages with correct date and reference for the appointment type.
• Answer routine follow-up questions only when approved guidance covers them; otherwise escalate.

Job description

HRS Talent Solutions is recruiting for a Booking Information Preparation Assistant. This remote role focuses on preparing messages after a booking is confirmed, ensuring recipients have the correct reference, date, and documents for the appointment type.

You will review upcoming bookings, verify details, and draft messages that align with approved instructions. The job emphasizes clear written communication and accurate record-keeping, with option for full- or part-time hours at £28.75–£30.75