Remote Contact Preferences Records Clerk

Hrs Talent Solutions; United Kingdom; Remote; GBP 34.000 - 37.000; Vollzeit

Zusammenfassung

Hrs Talent Solutions is seeking a Contact Preference Records Clerk to manage remote updates to customer contact instructions. You will review requests, identify the target record, and implement authorised changes while keeping a precise audit trail.

The role emphasizes careful reading of requests, accurate data entry, and clear notes explaining sources and status. A quiet, methodical work style suits this introductory records-position well.

Qualifikationen

• Office administration experience is an advantage, but applicants with little or no formal experience are welcome.
• Comfortable reading a short written request, comparing two sets of details and using a computer to make a simple change.
• Good spelling matters because a single wrong character can make a contact method unusable.

Aufgaben

• Establish what the person asked to change and which existing record it concerns.
• Check the requested change against the existing contact information.
• Enter an authorised correction without altering unrelated fields.
• Check whether a communication preference is clearly stated before recording it.
• Flag possible duplicates or contradictory requests to the appropriate colleague.
• Record when an update is pending additional information.
• Review the saved entry for typos or unintended changes.

Jobbeschreibung

Hrs Talent Solutions is seeking a Contact Preference Records Clerk to manage remote updates to customer contact instructions. You will review requests, identify the target record, and implement authorised changes while keeping a precise audit trail.

The role emphasizes careful reading of requests, accurate data entry, and clear notes explaining sources and status. A quiet, methodical work style suits this introductory records-position well.