Remote Claims Technician – North England

Sedgwick Claims Management Services Ltd; United Kingdom; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

SIPP

Private healthcare

Life assurance

Flexible working

25 days holiday

Discounts

Job summary

Sedgwick Claims Management Services Ltd in the North of England is hiring a Claims Technician (Adjusting Executive) to be the calm voice guiding claimants through the process. You’ll be the first point of contact, helping customers navigate claims, explain steps, and coordinate with contractors.

The role combines empathy with initiative, with training provided and a path to Chartered Institute of Loss Adjusters Cert CILA.

Qualifications

• Experience in a claims environment, ideally property claims.
• Excellent communication skills to speak with and write to policyholders, insurers and contractors.
• Commitment to achieving the Chartered Institute of Loss Adjusters' Cert CILA.

Responsibilities

• Support the Loss Adjuster by guiding claimants through the process.
• Explain complex claim details clearly and help negotiate settlements.
• Coordinate with contractors to progress claims and keep customers informed.

Skills

Experience in a claims environment

Excellent communication skills

Pursuit of Chartered Institute of Loss

Education

Chartered Institute of Loss Adjusters Cert CILA

Job description

Sedgwick Claims Management Services Ltd in the North of England is hiring a Claims Technician (Adjusting Executive) to be the calm voice guiding claimants through the process. You’ll be the first point of contact, helping customers navigate claims, explain steps, and coordinate with contractors.

The role combines empathy with initiative, with training provided and a path to Chartered Institute of Loss Adjusters Cert CILA.