Claims Technician: Remote Support & Settlements

Sedgwick Claims Management Services Ltd; Manchester; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

SIPP (Self Invested Personal Pension)

Private healthcare

Life assurance

Flexible working from home or office

Job summary

Sedgwick Claims Management Services Ltd is seeking a Claims Technician - North England to support the Loss Adjuster in handling property claims, guiding claimants through the process, and ensuring timely settlements.

You will work from home or in our North England office, delivering empathy, clear explanations, and proactive communication with policyholders, insurers, and contractors. A Chartered Institute of Loss Adjusters Cert CILA qualification is encouraged.

Qualifications

• Experience in a claims environment, ideally property claims.
• Excellent communication skills with policyholders, insurers, contractors, and others.
• Ability to explain complex details clearly and negotiate fair settlements.

Responsibilities

• Guide customers through the claims process and support the Loss Adjuster.
• Decipher details, assess information and recommend settlements.
• Coordinate with contractors to progress claims and keep claimants informed.

Skills

Experience in claims environment

Excellent communication

Explain complex details clearly

Commitment to Cert CILA

Job description

Sedgwick Claims Management Services Ltd is seeking a Claims Technician - North England to support the Loss Adjuster in handling property claims, guiding claimants through the process, and ensuring timely settlements.

You will work from home or in our North England office, delivering empathy, clear explanations, and proactive communication with policyholders, insurers, and contractors. A Chartered Institute of Loss Adjusters Cert CILA qualification is encouraged.