Remote Change & Delivery Lead — Utilities

POWWR; United Kingdom; Hybrid; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Death in Service cover

Flexible working from home

Annual bonus scheme

Team conferences & events

Personal development plans

Job summary

POWWR is seeking an experienced Change and Delivery Lead to join our UK Change & Delivery team and drive onboarding and deployment of software solutions for utility-sector clients. You will coordinate between Product, Development, Sales, and Support while managing milestones, risks and dependencies.

The role combines project leadership, business analysis and stakeholder engagement to deliver high-quality outcomes for clients and the wider business.

Qualifications

• Minimum 3 years in change and delivery or similar client-facing role.
• 3+ years in UK utilities, smart metering or billing systems preferred.
• Experience managing software implementations through full delivery lifecycle.
• Business analysis: requirements gathering, workshops, gap analysis.
• Strong stakeholder management and client relationships.
• Proficient with Jira, SharePoint, Teams, Office and Visio.
• GDPR and UK regulatory requirements awareness.
• Organised, proactive with multi-priority management.
• Knowledge of Ofgem and energy supplier landscape.

Responsibilities

• Own end-to-end implementation lifecycle from contract to go-live and hyper-care.
• Lead project planning, milestones, delivery assurance and status reporting.
• Maintain core project docs: RAID logs, plans, decisions and actions.
• Coordinate cross-functional teams to align deliverables and timelines.
• Manage risks, issues and dependencies; escalate when needed.
• Gather requirements via interviews, workshops and data analysis.
• Translate needs into process flows, user stories and acceptance criteria.
• Support backlog prioritisation with Product Owners.
• Act as primary client contact during implementation; run workshops and updates.
• Ensure delivery meets security and data protection requirements.

Skills

Change management

Project management

Stakeholder management

Business analysis

Requirements gathering

Agile / Scrum

Client-facing delivery

Tools

Jira

SharePoint

Microsoft Teams

MS Office

Visio

Job description

POWWR is seeking an experienced Change and Delivery Lead to join our UK Change & Delivery team and drive onboarding and deployment of software solutions for utility-sector clients. You will coordinate between Product, Development, Sales, and Support while managing milestones, risks and dependencies.

The role combines project leadership, business analysis and stakeholder engagement to deliver high-quality outcomes for clients and the wider business.