Change Delivery Lead

Southern Water; Worthing; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Southern Water is seeking a Change Delivery Lead to support people-focused change across transformation programmes and business improvement initiatives. You will work with project teams and leaders to ensure change is planned, communicated, adopted and embedded, enabling colleagues to realise transformation benefits.

You will lead change activities, develop adoption strategies, conduct impact assessments and design communications and training to drive successful outcomes across the organisation.

Qualifications

• Experience delivering change management activities within transformation, business change or continuous improvement environments.
• Experience developing change plans, stakeholder engagement approaches and adoption activities.
• Strong stakeholder management and communication skills.
• Experience supporting change impact assessments, readiness activities and behavioural change initiatives.
• Ability to manage multiple priorities and work collaboratively across business functions.
• Strong facilitation, coaching and relationship-building skills.

Responsibilities

• Lead and support the delivery of change activities across transformation programmes and business improvements.
• Develop change plans, stakeholder engagement approaches and adoption strategies.
• Conduct change impact assessments, readiness activities and stakeholder analysis.
• Design and deliver communications, engagement activities, training and adoption plans.
• Support leaders to guide teams through change.
• Monitor change adoption, identify risks and barriers, and support embedment.
• Champion change management best practice and continuous improvement.

Skills

Change management

Stakeholder engagement

Communication skills

Facilitation

Multiple priorities

Job description

Closing Date

19/10/2026

Job Title: Change Delivery Lead

Location: Durrington / Hybrid

Contract Type: Permanent

About the role

We're looking for a Change Delivery Lead to support the successful delivery of people-focused change across transformation programmes and business improvement initiatives at Southern Water.

Working closely with project teams, stakeholders and business leaders, you'll help ensure change is effectively planned, communicated, adopted and embedded, enabling colleagues to successfully navigate change and realise the benefits of transformation.

What you will be responsible for:

• Leading and supporting the delivery of change activities across transformation programmes and business improvement initiatives.
• Developing change plans, stakeholder engagement approaches and adoption strategies to support successful change outcomes.
• Conducting change impact assessments, readiness activities and stakeholder analysis.
• Designing and delivering communications, engagement activities, training and adoption plans.
• Supporting leaders and managers to effectively guide their teams through change.
• Monitoring change adoption, identifying risks and barriers, and supporting successful change embedment.
• Championing change management best practice and continuous improvement across the organisation.

Additional Requirements specific to the role

• Occasional travel to Southern Water sites may be required.
• Hybrid working in line with business requirements.
• Experience facilitating workshops, stakeholder engagement activities and change readiness interventions would be beneficial.

What you'll bring to the role

Essential

• Experience delivering change management activities within transformation, business change or continuous improvement environments.
• Experience developing change plans, stakeholder engagement approaches and adoption activities.
• Strong stakeholder management and communication skills.
• Experience supporting change impact assessments, readiness activities and behavioural change initiatives.
• Ability to manage multiple priorities and work collaboratively across business functions.
• Strong facilitation, coaching and relationship-building skills.

Desirable

• Experience within utilities, infrastructure, engineering or other regulated environments.
• Knowledge of change management methodologies, stakeholder engagement and organisational change practices.
• Prosci, APMG Change Management or equivalent qualification.
• Experience supporting digital transformation, automation or technology-enabled change initiatives.