Remote AI Tools Support Agent — Evening UK Shift

AIApply Limited; United Kingdom; Remote; GBP 7,300 - 9,400; Full time

Job summary

AIApply Limited is seeking a Customer Support Agent to join a fully remote team. You will support users of AIApply - AI Tools for Jobseekers, handling email, video calls and chat, and guiding them on using the tools effectively during the 4:00 PM – 12:00 AM UK time shift.

Responsibilities include troubleshooting issues, maintaining excellent customer service, and helping users maximize the product’s value. Prior experience in customer support is preferred.

Qualifications

• Strong verbal and written communication skills.
• Empathize and provide outstanding customer service.
• Attention to detail and problem-solving skills.

Responsibilities

• Handle email, video call, and chat support for users.
• Troubleshoot technical issues and guide users on how to use AI tools.
• Maintain high-quality support and help users get the most from the product.

Skills

Communication

Empathy

Attention to detail

AIApply knowledge

Reliable internet

Job description

AIApply Limited is seeking a Customer Support Agent to join a fully remote team. You will support users of AIApply - AI Tools for Jobseekers, handling email, video calls and chat, and guiding them on using the tools effectively during the 4:00 PM – 12:00 AM UK time shift.

Responsibilities include troubleshooting issues, maintaining excellent customer service, and helping users maximize the product’s value. Prior experience in customer support is preferred.