Remote Admin Officer — MI & Operations Support

Brook Street; Coventry; On-site; GBP 26,000 - 29,000; Full time

Job summary

Brook Street in the United Kingdom is seeking an Admin Officer to support operational planning and reporting from Coventry, with a home-based setup.

You will help maintain business plans, produce MI reporting, assist onboarding, and coordinate with senior leaders to keep priorities on track. The role offers flexible home-based work and a focus on clear communication and stakeholder engagement.

Qualifications

• Structured, outcome-focused approach to track progress and keep plans moving.
• Confidence in communication and stakeholder engagement.
• Strong admin and organisation skills for reporting, forecasting and day-to-day operational support.
• Collaborative mindset and commitment to shared values and behaviours.
• Comfortable supporting onboarding and learning activities.

Responsibilities

• Support delivery of team priorities by modelling collaborative behaviours.
• Help build and maintain a flexible business plan, including tracking, reporting and forecasting activities.
• Contribute to onboarding, induction and learning activities to strengthen team capability.
• Provide operational support to resolve issues and keep business priorities on track.
• Use reporting tools to analyse management information (MI) and spot opportunities to close capability gaps.
• Support senior leaders with high-quality analysis and reporting to inform delivery decisions.
• Maintain effective communication channels to share progress, celebrate successes and engage stakeholders.
• Build strong working relationships across the Agency to support cross-functional planning.
• Prepare presentations, briefing materials and commentary for strategic communications.

Job description

Brook Street in the United Kingdom is seeking an Admin Officer to support operational planning and reporting from Coventry, with a home-based setup.

You will help maintain business plans, produce MI reporting, assist onboarding, and coordinate with senior leaders to keep priorities on track. The role offers flexible home-based work and a focus on clear communication and stakeholder engagement.