Remedial Service Administrator – Multitask Coordinator

Rehlko; Heanor; Sur place; GBP 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

25 days annual leave + bank holidays

On-site parking

Life insurance

Health and wellbeing programme

Supportive team environment

Opportunity to develop your skills

Résumé du poste

Rehlko in Heanor, UK is seeking an organised Remedial Team Administrator to join our Service team. This role supports processing and coordination of remedial works and ensures clear communication between internal teams, suppliers, and customers throughout each job.

The successful candidate will be highly organised, comfortable managing multiple priorities, and proficient with business systems to maintain accurate records and provide updates to stakeholders.

Qualifications

• Previous administration or coordination experience.

Responsabilités

• Process and coordinate remedial service orders from receipt to completion.
• Issue customer order acknowledgments and resolve queries.
• Maintain records across Protean and Salesforce.
• Log remedial works and update information.
• Monitor parts requirements and order materials timely.
• Liaise with stores and suppliers for updates on parts.
• Provide regular updates to customers on part lead times.
• Coordinate handover of completed orders to regional teams.
• Produce weekly reports on remedial jobs awaiting parts.
• Assist with team enquiries and maintain performance trackers.
• Support Parts Sales Team during absences.
• Ensure compliance with ISO 9001, 14001 and 45001 standards.

Connaissances

Administrative skills

Organisation & time management

Excel proficiency

Written & verbal communication

Multi-tasking

Outils

Protean

Salesforce

Description du poste

Rehlko in Heanor, UK is seeking an organised Remedial Team Administrator to join our Service team. This role supports processing and coordination of remedial works and ensures clear communication between internal teams, suppliers, and customers throughout each job.

The successful candidate will be highly organised, comfortable managing multiple priorities, and proficient with business systems to maintain accurate records and provide updates to stakeholders.