Relief Security Officer

Anchor Group Services; Wolverhampton; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Auto Enrolment Pension

Cycle to Work Scheme

Uniform provided

Employee Assistance Programme

Hospital Saturday Fund

Rewards and Recognition

Anchor Academy access

Discounted SIA training

Job summary

Anchor Group Services is hiring a Relief Security Officer for GSF Car Parts in Wolverhampton. The role involves patrolling the site, monitoring activity and responding to incidents to keep staff and visitors safe.

Working hours are zero-hours with a pay rate of £13.10 per hour. A valid SIA DS/SG license is essential, and you’ll join a team committed to high standards, training opportunities through the Anchor Academy and employee wellbeing benefits.

Qualifications

• Essential: Full 5-year employment checkable history.
• Essential: Valid frontline SIA licence DS or SG.
• Customer service experience and confidence to handle conflict in a correct manner.
• Flexible to meet the job requirements.
• Excellent communication skills both written and verbal.
• Smart appearance and be well-groomed.
• Reliable and punctual.
• High level of enthusiasm and passion.
• Access to Anchor Academy courses to further your career.
• Access to SIA and First Aid training at discounted rates, with financial support.

Responsibilities

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published AI’s and site-specific procedures.
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures.
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents.
• Completing reports by recording observations, information, occurrences, and surveillance activities.
• Maintaining organisation's stability and reputation by complying with legal requirements.
• Contributing to team effort by accomplishing related results as needed.
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service.
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action.
• Maintaining professional conduct at all times.

Skills

Customer service

Communication skills

Reliability

Flexibility

Conflict handling

Attention to detail

Tools

SIA Licence (DS/SG)

Job description

Wolverhampton, United Kingdom | Posted on 08/10/2026

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Description

Job Role: Relief Security Officer

Working Hours: Zerohours

Pay: £13.10 per hour

Location: GSF Car Parts Wolverhampton - Gravelly Way, Four Ashes, Wolverhampton, WV10 7GW

Reporting to: OperationsManager

Overview

An exciting opportunity has arisen at Anchor Group Services,for an experienced Security Officer to join our team at GSF Car Parts in Wolverhampton as aRelief Security Officer.

You will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.

As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes working a variety of hours and shifts.

The successful candidate must have a valid SIA Door Supervisor (DS) or Security Guarding (SG) Licence as a minimum.

Duties include:

• Protecting the client’s property, people and/or assets byproviding security services in direct accordance with the sites publishedAssignment Instructions (AI’s) and site-specific procedures
  
• Preventing losses and damage by reporting irregularities;informing offenders of policy and procedures
  
• Preventing and escalating incidents in a timely, accurate andappropriate manner to the Control Room/ Shift Manager/OperationsManager/Emergency Services as appropriate for serious incidents
  
• Completing reports by recording observations, information,occurrences, and surveillance activities
  
• Maintaining organisation's stability and reputation bycomplying with legal requirements
  
• Contributing to team effort by accomplishing related resultsas needed
  
• Acting as a first line support to customers and visitors tosite, providing a professional and friendly service
  
• Understanding the needs of our customer, respond accordinglyto customer queries and requests and take appropriate action
  
• Maintaining professional conduct at all times
  

Requirements

• Essential: Full 5-year employment checkable history
  
• Essential: Valid frontline SIA licence DS or SG
  
• Customer Service experience and confidence to handle conflictin a correct manner
  
• Flexible to meet the job requirements
  
• Excellent communication skills both written and verbal
  
• Smart appearance and be well-groomed
  
• Reliable and punctual
  
• High level of enthusiasm and passion
  
• Ability to work in a fast-moving environment
  
• Access to a range of nationally recognised courses to helpfurther your career, via the Anchor Academy
  
• Access to SIA and First Aid training at discounted rates, withfinancial support available
  
• Auto Enrolment Pension (if earnings reach the minimumrequirement for auto-enrolment)
  
• Stream - access to pay as you earn it
  
• Cycle to Work Scheme Available
  
• Full uniform provided
  
• Free Employee Assistance Programme 24/7 including access tocounselling
  
• Hospital Saturday Fund
  
• Reward and Recognition awards
  

Other companies may call this role: Multi-Site Officer,Security Specialist, Security Operative, Security Enforcement Officer, SIASecurity Officer, Regional Security Officer

Within commuting distance of: Birmingham, Stoke On Trent,Wolverhampton, Burton On Trent, Cannock, Stafford

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.