Multi-Site Security Officer

Anchor Group Services; East Midlands; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Uniform provided

Anchor Academy training

Job summary

Anchor Group Services is seeking an experienced Security Officer to join our multi-site team handling assignments across Derby and surrounding areas. You will provide high levels of customer service to visitors, conduct patrols, and remain vigilant.

A valid UK SIA licence and a driving licence with access to a vehicle are essential, with a flexible approach to cover different sites. Full uniform provided and ongoing training opportunities via Anchor Academy.

Qualifications

• SIA frontline licence required (DS or SG).
• Customer service experience and confidence handling conflict.
• Excellent written and verbal communication skills.

Responsibilities

• Protect property, people and assets per AI/site procedures.
• Report irregularities and escalate incidents promptly.
• Complete accurate observations and surveillance records.

Skills

SIA Licence

Customer service

Communication skills

Driving licence

Flexible

Job description

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team as a Multi-Site Officer covering a number of assignments within Derby and surrounding areas. You will be required to provide a high level of customer service to visitors to the site, complete patrols and remain vigilant at all times. The successful candidate must have a valid SIA Licence as a minimum. You will need to be flexible and ready to cover different sites as required, demonstrating the initiative to adapt to each site's individual needs. A valid UK Driving Licence and access to a vehicle is essential. Duties include:

• Protecting the client's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times
  Full 5-year employment or education checkable history
• Valid frontline SIA licence DS or SG
• Valid UK Driving Licence with access to a vehicle
• Customer Service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment
  Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA Top-Up and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund