Relief Retail Security Officer – Paid Lunch

Mitie Group plc.; Stoke-on-Trent; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Contracted hours

Annual leave

Pension

Uniform provided

Licence renewal support

Training

Job summary

Mitie Group plc. is seeking a confident Relief Retail Security Officer to maintain a safe, welcoming shop floor atmosphere while protecting customers and colleagues.

You will deter theft, patrol stores and operate CCTV, delivering excellent service and working closely with management. A valid SIA licence (or willingness to train with employer support) and a full driving licence are essential, along with a clean 5-year history for vetting.

Qualifications

• Customer service orientation and a confident, approachable manner on the shop floor.
• SIA licence required (or willingness to complete training with company support).
• Clean 5-year history of employment/education for vetting purposes.
• Full driving licence is necessary.

Responsibilities

• Provide a visible, reassuring presence on the shop floor.
• Deliver outstanding customer service at all times.
• Deterrence of theft, anti-social behaviour and public-order offences.
• Carry out regular store patrols to protect people and stock.
• Operate CCTV to reduce crime and stock loss.
• Work closely with store management teams.
• Support partnerships with Police and local crime networks.
• Utilise Body Worn CCTV to enhance safety onsite.

Skills

Customer service

Professional demeanor

SIA licence

Full driving licence

Job description

Mitie Group plc. is seeking a confident Relief Retail Security Officer to maintain a safe, welcoming shop floor atmosphere while protecting customers and colleagues.

You will deter theft, patrol stores and operate CCTV, delivering excellent service and working closely with management. A valid SIA licence (or willingness to train with employer support) and a full driving licence are essential, along with a clean 5-year history for vetting.