Relief Retail Security Officer – Evening/Night Shifts

Mitie Group plc.; Tees Valley; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Annual leave

Pension

Life insurance

Free uniform

SIA re-licensing

Induction and training

Employee benefits platform

Apprenticeship schemes

Progression opportunities

Paid breaks

MiDeals discounts

Cycle-to-work

Job summary

Mitie is seeking a Relief Retail security officer to deliver exceptional customer service while maintaining a safe shopping environment. You may hold an SIA licence or receive training; 5-year history is essential for verification.

You will patrol stores, operate CCTV, liaise with management and police, and wear Body Worn CCTV to ensure safety for customers and colleagues. Contracted hours and paid breaks are part of the role.

Qualifications

• Full 5-year checkable history required or able to provide.
• SIA Licence preferred; training may be provided in some cases.
• Relies on strong customer service and situational awareness.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to support reduction of crime and stock loss.
• Liaise with store management and police where required.
• Wear Body Worn CCTV to enhance safety for customers and colleagues.

Skills

Customer service

Observation

Patrol

Communication

Education

SIA Licence

Tools

CCTV operation

Job description

Mitie is seeking a Relief Retail security officer to deliver exceptional customer service while maintaining a safe shopping environment. You may hold an SIA licence or receive training; 5-year history is essential for verification.

You will patrol stores, operate CCTV, liaise with management and police, and wear Body Worn CCTV to ensure safety for customers and colleagues. Contracted hours and paid breaks are part of the role.