Relief Retail Security Officer — Flexible Shifts, Paid Lunch

Mitie Group plc.; Northampton; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Uniform provided

Guaranteed contracted hours

SIA licence renewals support

Career progression opportunities

Job summary

Mitie Group plc. is seeking a Relief Security Officer to protect customers and staff across multiple Northampton area shops. The role emphasises valued time, paid lunch breaks, flexible shifts discussed at interview, and a path to a rewarding security career within Mitie.

The position offers a visible security presence on the shop floor, high standards of customer service, and collaboration with local authorities and store teams to maintain a safe shopping environment.

Qualifications

• Customer-focused security professional with high standards of service.
• Ability to deter theft and manage challenging situations.
• Willingness to complete training and obtain or renew SIA licence.

Responsibilities

• Provide a visible, reassuring presence on the shop floor.
• Deliver outstanding customer service at all times.
• Deter theft, anti-social behaviour and public order offences.
• Carry out regular store patrols.
• Operate CCTV systems to reduce crime and stock loss.
• Work closely with store management teams.
• Support partnerships with Police and local crime networks.
• Use Body Worn CCTV to enhance onsite safety.

Skills

Customer service

Professionalism

Calm under pressure

Communication

Tools

CCTV operation

Job description

Mitie Group plc. is seeking a Relief Security Officer to protect customers and staff across multiple Northampton area shops. The role emphasises valued time, paid lunch breaks, flexible shifts discussed at interview, and a path to a rewarding security career within Mitie.

The position offers a visible security presence on the shop floor, high standards of customer service, and collaboration with local authorities and store teams to maintain a safe shopping environment.