Retail Security Officer - Paid Lunch, Flexible Shifts

Mitie Cleaning & Hygiene Services; Ferndown; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Pension schemes

Uniform provided

SIA licence renewals support

Induction and ongoing training

Retail discounts

Job summary

Mitie Cleaning & Hygiene Services is seeking a confident Retail Security Officer to protect customers and staff while maintaining a safe shopping environment. You will be the visible, friendly presence on the shop floor, deter theft and support store teams with professional conduct.

This role offers flexible shifts, paid lunch breaks and opportunities to progress within Mitie’s security team. A valid SIA licence and a 5-year checkable history are required or training support provided.

Qualifications

• Valid SIA licence or willingness to complete the training (we may be able to support you)
• A full 5-year checkable employment or education history (essential for vetting)
• A proactive, professional and customer-focused approach

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

Skills

Customer service

Professionalism

Security awareness

Communication skills

Education

SIA licence

Tools

CCTV systems

Job description

Mitie Cleaning & Hygiene Services is seeking a confident Retail Security Officer to protect customers and staff while maintaining a safe shopping environment. You will be the visible, friendly presence on the shop floor, deter theft and support store teams with professional conduct.

This role offers flexible shifts, paid lunch breaks and opportunities to progress within Mitie’s security team. A valid SIA licence and a 5-year checkable history are required or training support provided.