Relief Retail Security Officer — Paid Lunch & Flexible Hours

Mitie Cleaning & Hygiene Services; Stoke-on-Trent; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Pension schemes

Job summary

Mitie is seeking a confident Relief Retail Security Officer to help protect customers and colleagues on the shop floor. This role offers flexibility and progression within a large, national facilities management company.

We provide a paid lunch break, guaranteed contracted hours, pension schemes and comprehensive training, with opportunities to develop within a supportive security team across multiple local stores.

Qualifications

• A valid SIA licence (or willingness to complete the training – we may be able to support you with this)
• A full 5-year checkable employment or education history (this is essential for vetting)
• A proactive, professional and customer-focused approach
• Full driving Licence

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite
• Covering stores in the local area

Skills

Customer service

Professionalism

Proactive attitude

Full driving licence

Tools

SIA licence

Job description

Mitie is seeking a confident Relief Retail Security Officer to help protect customers and colleagues on the shop floor. This role offers flexibility and progression within a large, national facilities management company.

We provide a paid lunch break, guaranteed contracted hours, pension schemes and comprehensive training, with opportunities to develop within a supportive security team across multiple local stores.