Relief Retail Security Officer — Paid Breaks, Flexible Hours

Mitie; Shrewsbury, Telford, Wolverhampton; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Guaranteed contracted hours

Generous annual leave

Pension schemes

Uniform provided

SIA licence renewals support

Full induction and ongoing training

Retail discounts

Online GP access

Apprenticeships and real career growth

Job summary

Mitie is seeking a Relief Retail Security Officer to help protect customers and staff on shop floors across Shrewsbury, Telford and Wolverhampton. You will deter theft, provide visible security, deliver outstanding service and work closely with store teams to maintain a safe shopping environment.

We support your career with guaranteed hours, paid breaks, uniform, ongoing training and pension options. A valid SIA licence and a 5-year checkable history are required or can be supported by Mitie.

Qualifications

• A valid SIA licence (or willingness to complete the training).
• A full 5-year checkable employment or education history (essential for vetting).
• A proactive, professional and customer-focused approach.
• Own transport required due to locations of stores.

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite
• Supporting various stores within the the areas of Shrewsbury,Telford and Wolverhampton

Skills

SIA licence

5-year history check

Customer-focused

Own transport

Job description

Mitie is seeking a Relief Retail Security Officer to help protect customers and staff on shop floors across Shrewsbury, Telford and Wolverhampton. You will deter theft, provide visible security, deliver outstanding service and work closely with store teams to maintain a safe shopping environment.

We support your career with guaranteed hours, paid breaks, uniform, ongoing training and pension options. A valid SIA licence and a 5-year checkable history are required or can be supported by Mitie.