Relief Retail Security Officer

Mitie Group plc.; Glasgow; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Induction and training programme

Employee benefits including retail and

Job summary

Mitie Group plc. is seeking a Relief Retail Security Officer to patrol Sainsbury's stores, deliver excellent customer service, and maintain a safe shopping environment. A current SIA licence or certificate is required; CCTV licence is desirable but not essential.

The role involves full engagement with store management, police partnerships when needed, and wearing Body Worn CCTV to support crime reduction and safety. This is a part-time, varied shifts position across multiple locations.

Qualifications

• Must hold a current SIA licence or SIA Certificate.
• SIA CCTV licence is desirable but not required.
• Five-year checkable employment/education history required.

Responsibilities

• Deliver industry-leading customer service.
• Deter violence and public order offences.
• Conduct store patrols.
• Utilise CCTV to reduce crime and stock loss.
• Liaise with store management and with Police/partners where required.
• Wear Body Worn CCTV to enhance safety.

Skills

Customer service

Situational awareness

Education

SIA licence or certificate

SIA CCTV licence (desirable)

Tools

CCTV monitoring

Job description

Vacancy Reference Number: 101274

Job title: Relief Retail Security Officer

Location: Various Sainsbury's stores

Pay rate: £13.23

Hours: Part time hours

Various shifts in various locations as required

Job Overview:

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is required that you hold a current SIA licence or SIA Certificates. It is also desired that you hold an SIA CCTV license, although this is not a necessity.

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped.

Main duties:

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include:

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid