Relief Retail Security Officer

Mitie Group plc.; Oxford; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training

All breaks are paid

Employee discounts and benefits

Job summary

Mitie is seeking a Relief Retail Security Officer for Sainsbury's in the Oxford area. You will deliver excellent customer service while keeping a safe shopping environment through patrols, CCTV monitoring and proactive liaison with store management and local police.

The role is full-time (45 hours per week with potential overtime). A current SIA licence is preferred, though training can be provided in some cases.

Qualifications

• 5-year checkable employment/education history.
• SIA licence preferred; training may be provided in some cases.

Responsibilities

• Deliver industry leading customer service
• Deter violence and public order offences
• Conduct patrols of the store
• Utilise CCTV to support crime reduction and stock loss
• Liaise with store management teams
• Liaise with Police and crime partnerships as needed
• Wear Body Worn CCTV to increase safety

Skills

Customer service

Patrolling

CCTV operation

Communication with police

Conflict deterrence

Education

SIA licence (preferred)

Tools

CCTV systems

Body worn CCTV

Job description

Vacancy Reference Number: 103002

Region: R10

Job title: Relief Retail Security Officer for Sainsbury's

Location: Sainsburys Store Oxford Area

Pay rate: £14.51

Hours: full time hours

45 hours with possible overtime

Job Overview:

Mitie is looking for a Relief retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferrable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped.

Main duties:

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include:

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid