Relief Retail Security Officer

Mitie Group plc.; Reading; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Annual leave

Job summary

Mitie Group plc. in Reading is seeking a confident Retail Security Officer who can bring energy, professionalism and a calm presence to the shop floor, helping to protect people, prevent loss and create a safe, positive shopping experience for customers and colleagues alike.

You'll contribute to deterrence of theft and disorder while providing visible reassurance. With flexible shifts discussed at interview, you’ll join a supportive team with guaranteed contracted hours, paid lunch break, and

Qualifications

• SIA licence required or willingness to obtain (we may support)
• Full 5-year checkable employment/education history
• Proactive, professional and customer-focused approach

Responsibilities

• Provide a visible, reassuring presence on the shop floor
• Deliver outstanding customer service at all times
• Deter theft, anti-social behaviour and public order offences
• Carry out regular store patrols
• Operate CCTV systems to reduce crime and stock loss
• Work closely with store management teams
• Support partnerships with Police and local crime networks
• Use Body Worn CCTV to enhance safety onsite

Skills

SIA licence

5-year history check

customer-focused

Job description

£13.23 per hour + Paid Lunch Break

About the Role

We're looking for a confident, approachable Retail Security Officer who can bring energy, professionalism and a calm presence to the shop floor. This is a role where no two days are the same as you'll be helping to protect people, prevent loss and create a safe, positive shopping experience for customers and colleagues alike.

With flexible shifts discussed at interview, this is a great opportunity to find a working pattern that fits around your life while building a rewarding career with Mitie.

What You'll Be Doing

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

What You'll Need

• A valid SIA licence (or willingness to complete the training – we may be able to support you with this)
• A full 5-year checkable employment or education history (this is essential for vetting)
• A proactive, professional and customer-focused approach

Why Join Mitie?

We don't just offer a job – we offer a package that supports you:

• £13.23per hour + PAID LUNCH BREAK (so you earn more for your time)

• Guaranteed contracted hours, giving you stability, certainty and peace of mind
• Generous annual leave, so you can properly switch off, recharge and enjoy time away from work
• Pension schemes to help you plan and build for your future
• Uniform provided, so you have everything you need to feel confident from day one
• SIA licence renewals support, with the cost of these covered whilst in employment with Mitie (excluding DS&CP license) helping you stay qualified and ready to progress
• Full induction and ongoing training, giving you the knowledge, support and confidence to succeed
• Retail discounts, financial services and reward schemes to help your money go further
• Online GP access for you and your family, giving you quick, convenient support when you need it
• Apprenticeships and real career progression opportunities, so this can be the start of something bigger

Don't miss out on this opportunity to join a supportive team where you're paid fairly for every minute you work!