Reliability Engineer: 24/7 Incident Response & Data Systems

sky; Livingston; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Free Sky TV or NOW package

Pension with up to 9% employer contrib

Private healthcare with mental health支

Job summary

Sky is seeking a data/ops professional in Livingston with strong incident management and cloud experience. You will support 24x7 on-call rotations, perform root cause analysis, and collaborate with multiple teams to deliver reliable, secure data solutions.

A growth-focused, hybrid working culture is offered, with Livingston and Osterley offices. Expect involvement in data warehousing, ETL tooling, Unix/SQL scripting and problem-solving across scalable systems.

Qualifications

• Strong verbal and written communication skills.
• Ability to explain complex concepts to non-technical stakeholders.
• Knowledge of Data Warehousing best practices and principles.
• Commitment to quality, efficiency and customer satisfaction.
• Adaptable to change and open to new responsibilities.
• Ability to make judgement calls on complex issues.

Responsibilities

• Resolve incidents with root cause analysis, retrospectives and preventive actions.
• Support 24x7 on-call on multiple systems and technologies.
• Demonstrate strong problem-solving for issues of any size.
• Collaborate with cloud engineering teams to deliver reliable, secure solutions.
• Monitor 24/7 service performance for stability and capacity.
• Help data engineers build operationally-ready systems.
• Participate in events that foster knowledge transfer and growth.

Skills

Communication skills

Explain technical concepts

Data Warehousing knowledge

Quality & customer focus

Adaptable to change

Judgement on complex issues

ETL tooling (Ab Initio/Striim)

Unix/SQL scripting

Cloud technologies (GCP)

Tools

Ab Initio

Striim

Job description

Sky is seeking a data/ops professional in Livingston with strong incident management and cloud experience. You will support 24x7 on-call rotations, perform root cause analysis, and collaborate with multiple teams to deliver reliable, secure data solutions.

A growth-focused, hybrid working culture is offered, with Livingston and Osterley offices. Expect involvement in data warehousing, ETL tooling, Unix/SQL scripting and problem-solving across scalable systems.