Release Analyst (SIAM)

Adecco Portugal; Ringway; Vor Ort; GBP 35.000 - 41.000; Vollzeit

Zusammenfassung

Adecco Portugal is seeking a Release Analyst (SIAM) to join a busy Service Management function in Manchester. You will coordinate release delivery across a complex, multi-supplier environment, working with internal teams and third-party providers.

You'll oversee release planning, scheduling, governance, and deployment readiness to ensure changes are delivered safely with minimal business impact, and you may be required to undergo SC clearance.

Qualifikationen

• Experience in a Release Analyst, Release Coordinator, Change & Release, or Release Manager role.
• Strong understanding of Release and Change Management processes.
• Experience working within a multi-supplier or outsourced environment.
• Knowledge of ITIL and ITSM best practices.
• Strong organisational, communication, and stakeholder management skills.
• Experience with ServiceNow or similar ITSM tools is desirable.

Aufgaben

• Coordinate end-to-end release activities across multiple suppliers and teams.
• Maintain release schedules, calendars, and deployment plans.
• Support Change Management processes and CAB activities.
• Identify and manage release risks, dependencies, and conflicts.
• Ensure release governance, documentation, and reporting are maintained.
• Act as a key liaison between technical teams, suppliers, and business stakeholders.

Kenntnisse

Release management

Stakeholder management

Communication skills

Organisational skills

Tools

ServiceNow

Jobbeschreibung

Release Analyst (SIAM)

Location: Manchester

Salary: £35,000 - £41,000

Due to the client we require someone to undergo SC clearance.

We're seeking a Release Analyst to join a busy Service Management function, coordinating the successful delivery of releases across a complex, multi-supplier environment.

Working closely with internal teams, third-party providers, and stakeholders, you'll oversee release planning, scheduling, governance, and deployment readiness, ensuring changes are delivered safely and with minimal business impact.

Key Responsibilities

• Coordinate end-to-end release activities across multiple suppliers and teams.
• Maintain release schedules, calendars, and deployment plans.
• Support Change Management processes and CAB activities.
• Identify and manage release risks, dependencies, and conflicts.
• Ensure release governance, documentation, and reporting are maintained.
• Act as a key liaison between technical teams, suppliers, and business stakeholders.

About You

• Experience in a Release Analyst, Release Coordinator, Change & Release, or Release Manager role.
• Strong understanding of Release and Change Management processes.
• Experience working within a multi-supplier or outsourced environment.
• Knowledge of ITIL and IT Service Management (ITSM) best practices.
• Strong organisational, communication, and stakeholder management skills.
• Experience with ServiceNow or similar ITSM tools is desirable.

Desirable

• SIAM (Service Integration and Management) experience.
• ITIL certification.
• Experience within large enterprise environments