Software Configuration Analyst

Optamor; Havant; On-site; GBP 42,000 - 54,000; Full time

Job summary

Optamor is seeking a Software Configuration Analyst to maintain configuration of IT-based processing systems and automate deployments across a large mixed-OS estate. You will validate configurations, deploy customer data files, and coordinate software releases with internal and external teams.

The role requires strong Unix/Linux and Windows expertise, experience with Ansible/Jenkins/other tools, and a proactive approach to incident and change management. 6 months contract, inside IR35, Havant.

Qualifications

• Strong background in Unix/Linux and Windows systems.
• Experience deploying software to large mixed estates.
• Proven use of enterprise management tools.
• Experience with scripting languages and automation.

Responsibilities

• Manage and maintain system configuration files across targets using scripting and deployment tools.
• Deploy and validate 30+ types of customer data files across 30–500 targets.
• Maintain I&T and production environments and coordinate releases.
• Monitor applications, analyze performance, and troubleshoot issues.
• Support development, integration, and agile sprint deployments.
• Coordinate with customer and internal teams on configurations and releases.

Skills

Unix/Linux

Windows

Software deployments

Scripting

Enterprise tools

Tools

Ansible

Jenkins

Confluence

Jira

Mercury Quality Centre

ServiceNow

Hornbill

PostgreSQL

Job description

6 months Contract - inside IR 35, strong indication of continuous extension

Working Pattern: 37.5 hours per week | 4 day working week Monday to Thursday

About the role

The role plays a critical part in maintaining the configuration of IT based processing systems to the optimum operational and test specific standards. Reporting to the Sustainment Service Desk Manager and LMSOC Technical Manager , The Software Configuration Analyst will be responsible for but not limited to supporting, execution and automation of software deployments and configuration changes to a large mixed-OS estate:

Responsibilities

• Manage and maintain system configuration files across 2,000+ targets, including validation of configuration sets containing up to 1,500 parameters using scripting, reporting, and deployment tools.
• Process and deploy 30+ types of customer-supplied operational data files (ODFs) to between 30 and 500 targets on a regular basis.
• Maintain Integration & Test (I&T) and production environments, ensuring accurate, timely, and fault-free configuration and software deployments.
• Monitor mission-critical applications and services, analyse performance trends, investigate service degradation, and troubleshoot application and configuration issues.
• Support development and integration activities, including defect management, performance trials, system validation, and agile sprint release deployments.
• Work closely with customer, integration, development, and external technical teams to validate configurations, resolve issues, and coordinate future software releases.
• Maintain and support server infrastructure to meet SLA requirements and coordinate hardware and software builds with onsite technicians.
• Create and manage customer address directories and provide ad hoc reports, tools, and utilities to customers, management, and support teams.
• Assist in managing incident, service request, and change queues across multiple toolsets, while maintaining and updating processes and procedures.
• Act as a key technical contact for deployment activities, advising first-line support on system changes and providing out-of-hours and 3rd-line on-call support when required.

Basic Qualifications

• Strong proven background in understanding Unix/Linux technologies.
• Strong proven background in supporting Windows systems and technologies.
• Proven track record in deploying software to large mixed estates.
• Proven track record working with enterprise management tools.
• Proven track record in developing information technology systems.

Desired Skills

• Windows Server
• IBM Big Fix
• Ansible
• Jenkins
• Confluence
• Jira
• Mercury Quality Centre
• ServiceNow
• Hornbill
• Postgress SQL
• Experience of scripting languages E.g. Bash, Windows, Perl etc.
• Experience of work within a service management environment.