Relationship Manager Retail

Global Payments Inc.; Greater London; On-site; GBP 55,000 - 80,000; Full time

Job summary

Global Payments Inc. is seeking a Relationship/Account Manager to act as the primary liaison between the client and Global Payments, understanding financial expectations and restrictions.

You will build networks across client organizations and engage executive stakeholders with product knowledge to drive value. Join a high-performing team covering the EMEA region, focusing on client retention and revenue growth while mentoring junior teammates and coordinating strategic meetings at client sites

Qualifications

• Experience as a Relationship or Account Manager in the payments and/or Fintech space.
• Minimum 2 years of experience interacting with Merchants and/or partners.
• Understanding of global payment requirements and needs.
• Preferable additional language spoken (Italian/French/Spanish)

Responsibilities

• Act as the primary liaison between the client and Global Payments and understand client needs.
• Within client organizations, build network of both operational and executive users and maintains knowledge of products and services utilized.
• Plan, coordinate and facilitate client meetings at Global Payments offices and Executive and/or Sales Executive visits and presentations at client on-site facilities.
• Sell products and services
• Manage relationships
• Ensure alignment of client technology and business strategies
• Focus on account retention and continued revenue growth
• Coach and mentor junior team members

Skills

Relationship management

Account management

Payments/Fintech experience

Merchant/partner engagement

English language

Job description

What You’ll Own

• Acts as primary liaison between client and Global Payments and understands client needs including financial expectations and restrictions.
• Within client organizations, builds network of both operational and executive C-level users and maintains knowledge of products and services utilized.
• Works directly with relevant teams to plan, coordinate and facilitate client meetings at Global Payments offices and Executive and/or Sales Executive visits and presentations at client on-site facilities.
• Sell products and services
• Manage relationships
• Ensure alignment of client technology and business strategies
• Focus on account retention and continued revenue growth
• Coach and mentor junior team members.

What You Bring

• Experience as a Relationship or Account Manager in the payments and/or Fintech space.
• Minimum 2 years of experience interacting with Merchants and/or partners.
• Understanding of global payment requirements and needs.
• Preferable additional language spoken (Italian/French/Spanish)

About The Team

Our team of dedicated Relationship Managers create value for some of the largest global businesses based across the EMEA region. They seek out new opportunities to unleash the potential of our new and existing customers.

You will be working in a team covering the EMEA region with people spread across different locations. Joining a high-performance team with a passion for the merchants and vertical they represent. The team is very focused on supporting each other in a complex industry and team culture is at the forefront of what we do.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.