Relationship Manager Retail

Worldpay; Greater London; On-site; GBP 45,000 - 75,000; Full time

Job summary

Worldpay is seeking a Relationship Manager to serve clients across the EMEA region. You will act as the primary liaison between clients and Global Payments, understanding needs, financial expectations, and product requirements, and you will build networks across operational and executive stakeholders.

You will coordinate client meetings, visits to Global Payments offices, and presentations at client sites, while focusing on retention and revenue growth.

Qualifications

• Experience as a Relationship or Account Manager in the payments and/or Fintech space.
• Minimum 2 years of experience interacting with Merchants and/or partners.
• Understanding of global payment requirements and needs.
• Preferable additional language spoken (Italian/French/Spanish)

Responsibilities

• Acts as primary liaison between client and Global Payments and understands client needs including financial expectations and restrictions.
• Within client organizations, builds network of both operational and executive C-level users and maintains knowledge of products and services utilized.
• Works directly with relevant teams to plan, coordinate and facilitate client meetings at Global Payments offices and Executive and/or Sales Executive visits and presentations at client on-site facilities.
• Sell products and services
• Manage relationships
• Ensure alignment of client technology and business strategies
• Focus on account retention and continued revenue growth
• Coach and mentor junior team members.

Skills

Relationship management

Payments / Fintech

Merchant / partner engagement

Client meetings coordination

Job description

What You’ll Own

• Acts as primary liaison between client and Global Payments and understands client needs including financial expectations and restrictions.
• Within client organizations, builds network of both operational and executive C-level users and maintains knowledge of products and services utilized.
• Works directly with relevant teams to plan, coordinate and facilitate client meetings at Global Payments offices and Executive and/or Sales Executive visits and presentations at client on-site facilities.
• Sell products and services
• Manage relationships
• Ensure alignment of client technology and business strategies
• Focus on account retention and continued revenue growth
• Coach and mentor junior team members.

What You Bring

• Experience as a Relationship or Account Manager in the payments and/or Fintech space.
• Minimum 2 years of experience interacting with Merchants and/or partners.
• Understanding of global payment requirements and needs.
• Preferable additional language spoken (Italian/French/Spanish)

About The Team

Our team of dedicated Relationship Managers create value for some of the largest global businesses based across the EMEA region. They seek out new opportunities to unleash the potential of our new and existing customers.

You will be working in a team covering the EMEA region with people spread across different locations. Joining a high-performance team with a passion for the merchants and vertical they represent. The team is very focused on supporting each other in a complex industry and team culture is at the forefront of what we do.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.