Relationship Management Support

Royal London; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Royal London is seeking a Relationship Management Support professional to provide exceptional support to their Relationship Management team. This hybrid role involves engaging with clients, supporting sales functions, and contributing to the team's commercial success. Ideal candidates will have prior financial services experience and strong organisational skills, with a commitment to completing their Investment Management Certificate.

Benefits

28 days annual leave plus bank holidays

Up to 14% employer matching pension scheme

Private medical insurance

Qualifications

• Previous experience in financial services preferred.
• Willingness to complete IMC within 6 months.
• Strong organisational and communication skills.

Responsibilities

• Support the sales function to ensure high client satisfaction.
• Engage with clients to identify sales opportunities.
• Attend client events and support senior RM on larger interactions.

Skills

Organisational skills

Communication skills

Proactive attitude

Attention to detail

Education

IMC qualification or willingness to complete

Job description

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Relationship Management Support

Date: 23 May 2025

Location: London, GB

Company: Royal London Group

Job Title: Relationship Management Support

Contract Type: Permanent

Location: London

Working style: Hybrid 50% home/office based

We are seeking a dedicated individual to provide exceptional support to our Relationship Management team and their key RLAM professional clients within the UK market.

This is a fantastic opportunity to be part of a vibrant team where every day brings new challenges and experiences. You will provide key support to our sales function and ultimately contribute to the team’s commercial success.

We provide comprehensive support to help you succeed, including study support for completing your Investment Management Certificate (IMC) within six months.

This role is well suited to an organised, proactive individual with an interest in pursuing a career within sales.

About the role

• Support the sales function where required to ensure high levels of client satisfaction from clients and prospects, optimizing retention.
• Interact and engage with clients to identify opportunities for RLAM proposition and sales opportunities.
• Capable of commercially aware engagement with clients to ensure RLAM proposition remains front of mind with clients and prospects.
• Attend relevant client events and meetings with a defined list of clients and support senior RM and sales leads on larger events and client interactions.

About you

• Previous experience within a financial services environment is preferred.
• Preferably IMC qualified or willing to complete the IMC within 6 months of starting.
• Strong organisational skills, working to tight deadlines with a strong attention to detail.
• A proactive attitude with the ability to work under pressure and to meet deadlines.
• Strong written and verbal communication skills.
• Ability and desire to interact with clients and build strong relationships with new and existing contacts.
• Demonstrates competence and professionalism when dealing with clients.
• A team player who shares best practice and is open to learning and improving in the role.
• Strong work ethic and taking responsibility and being accountable for the work they produce.

About Royal London Asset Management

Royal London Asset Management (RLAM), part of the Royal London Group, is one of the UK's leading fund management companies working with a wide range of clients across the globe to achieve their investment goals. Our long-term, client-driven focus means that we have a long-standing commitment to responsible investment. We act as responsible stewards of our clients’ capital, exercising their rights and influencing positive change.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme, and private medical insurance. You can see all our benefits here - Our Benefits

Inclusion, diversity, and belonging

We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.