Relationship-Driven Account Manager

E&M Talent Partners Ltd; Leeds; On-site; GBP 22,000 - 34,000; Full time

Job summary

E&M Talent Partners Ltd in Leeds is seeking an Internal Account Manager to nurture a portfolio of existing business customers. You will be the main liaison for enquiries, prepare quotations and support customers through the order journey, ensuring a first-class service and identifying growth opportunities.

This full-time, on-site position mixes customer service, relationship management and commercial awareness, with scope to develop within accounts and contribute to wider sales activities.

Qualifications

• Experience in customer service or account management.
• Strong communication and relationship-building skills.
• Proactive, commercially minded with attention to detail.

Responsibilities

• Building and maintaining strong relationships with existing business customers.
• Acting as a key point of contact for customer enquiries.
• Preparing and following up quotations.
• Supporting customers throughout the order process.
• Proactively contacting customers by phone, email and online meetings.
• Working with internal departments to ensure orders and projects run smoothly.
• Providing updates on product availability and delivery times.
• Managing customer information accurately within company systems.
• Supporting wider sales activities and helping identify growth opportunities within accounts.

Skills

Communication

Relationship-building

Phone confidence

Organisational skills

Commercial awareness

Multi-tasking

CRM systems

MS Office

Job description

E&M Talent Partners Ltd in Leeds is seeking an Internal Account Manager to nurture a portfolio of existing business customers. You will be the main liaison for enquiries, prepare quotations and support customers through the order journey, ensuring a first-class service and identifying growth opportunities.

This full-time, on-site position mixes customer service, relationship management and commercial awareness, with scope to develop within accounts and contribute to wider sales activities.