Relationship Director, Commercial Mid-Market

NatWest Group; Leeds; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading financial institution is seeking a Relationship Director for its Commercial Mid-Market team in Leeds. The role focuses on managing a portfolio of commercial customers, driving sales, and providing tailored financial solutions. The ideal candidate will possess strong interpersonal and analytical skills, with a diploma in lending skills required. This hybrid position allows for client meetings and collaboration with colleagues, ensuring a balanced work environment.

Qualifications

• Previous experience in commercial banking required.
• Proven risk assessment experience with monitoring and control skills.

Responsibilities

• Manage and develop a portfolio of commercial customers.
• Drive sales activity and maintain strong customer relationships.
• Analyze financial data to prepare complex credit applications.

Skills

Interpersonal Skills

Negotiation Skills

Networking Skills

Problem-Solving Skills

Analytical Skills

Education

Diploma in Lending Skills

Job description

Relationship Director, Commercial Mid-Market

Join us as a Relationship Director in Commercial Mid-Market.

This role involves managing and developing a portfolio of commercial customers, providing the right products and services for their financial needs. You will drive sales activity to maximize new business while maintaining strong customer relationships to enhance the customer experience. Your long-term thinking and commercial acumen will support business growth and help build lasting relationships. Your work will be split between client meetings at their premises, collaborating with colleagues in the office at least two days a week or as required, with the remainder working remotely within the region.

What you'll do

We seek someone with an entrepreneurial attitude who can drive customer advocacy and create additional value from both new and existing relationships. By delivering excellent customer service, you'll provide financial solutions tailored to customer needs, increasing loyalty and satisfaction by exceeding expectations.

You’ll also be:

• Maintaining and developing relationships with key business and functional partners
• Using tools effectively for contact and strategy planning, identifying customer needs, and recording interactions
• Presenting pitches and papers to customers
• Analyzing financial and other data to prepare complex, well-structured credit applications
• Delivering targeted new lending while adhering to cost, risk, and capital disciplines and controls

The skills you'll need

A diploma in lending skills is mandatory; if you do not currently hold one, you can take the exam within six months of starting. You should also have previous experience in commercial banking. Strong interpersonal, negotiation, and networking skills are advantageous, as is proven risk assessment experience with monitoring and control skills across various customer situations.

Additionally, you should have:

• Deep knowledge of credit processes and policies
• An understanding of macroeconomic and financial outlooks, with a strong grasp of commercial sector activity
• Experience analyzing complex financial data and developing appropriate solutions
• Strong problem-solving and analytical skills

Hours: 35 hours per week.

Job Posting Closing Date: 28/05/2025

Ways of Working: Hybrid

About the company

NatWest Group plc is a majority state-owned British banking and insurance holding company based in Edinburgh, Scotland.