Reinsurance Client Service Advocate

Hays Specialist Recruitment Limited; London; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

An established industry player is seeking a Reinsurance Client Service Advocate to join their dynamic team. This role involves multi-disciplined technical processing, including managing premiums and claims for various classes of business. Candidates should possess over five years of experience in the Reinsurance sector, demonstrating strong technical knowledge and the ability to liaise effectively with clients and carriers. The company offers a competitive salary, flexible working options, and a supportive environment, making it an exciting opportunity for professionals looking to advance their careers in the London market.

Benefits

Flexible working options

Competitive salary

Support from Directors and Managers

Friendly team environment

Qualifications

• 5+ years experience in processing Reinsurance Premium and claims.
• Strong technical knowledge of the Lloyd's and/or Company Reinsurance market.

Responsibilities

• Manage multi-disciplined technical processing for Reinsurance accounts.
• Negotiate claims from initial notice to settlement and closure.

Skills

Reinsurance Processing

Claims Negotiation

Technical Knowledge of Reinsurance

Client Liaison

Microsoft Products

Education

5+ years experience in Reinsurance

Tools

IMR

CLASS

ECF

LORS

Salesforce

Open TWINS

Job description

Job Description

Your new company
Your new job working as a Reinsurance Client Service Advocate will be for a privately-owned Global Lloyd's Broker with offices based around the UK and Worldwide, with their head office based in the City. Your new Brokers has seen the business grow to a headcount of 400 associates globally across 17 locations and who pride themselves on having an entrepreneurial culture that their clients benefit from. Due to continued successful growth within the Reinsurance team, they are looking to recruit a Reinsurance Client Service Advocate to join their expanding Reinsurance Team.

Your new role
Your new job working as a Reinsurance Client Service Advocate is a multi-disciplined technical processing role incorporating Broker Support, processing of Proportional and Non-Proportional accounts, Excess of Loss and Claims and premium processing. You will deal with all classes of business specifically International Property and Casualty, liaising with internal and external clients and carriers on a technical level. You will have an all incorporating Premium and claims Reinsurance technical role where you will be responsible for Multi-disciplined technical processing, incorporating Premium; Pro rata & Excess of loss claims covering all classes of business as well as participate in client and reinsurer meetings as required. In the Broker Support role, you will be required to debroke, risk sign down, prepare and maintain account statistics, provide support in overall servicing of client's account and retention of business and use electronic methods throughout the process. Other duties will include negotiating claims from initial notice through to settlement and closure, covering complex claims covering all classes of business including XOL reinsurance and binders, reinsurer audit and direct including underwriter rep and have a high level of understanding to complete adjustments pro-actively and in the time frames required to avoid client penalty. Candidates need to work independently, managing priorities and supporting colleagues and have excellent technical knowledge of the Lloyd's and/or Company Reinsurance market.

What you'll need to succeed
Your previous experience working as a Reinsurance Technician with 5 years + experience of processing Reinsurance Premium and claims will contribute to your success. You will have competency in processing all risks types, proportional, excess of loss premiums and claims, understanding of management concepts, systems and quality assurance, knowledge of Microsoft products and in-depth knowledge of IMR, CLASS, ECF, LORS and ideally Salesforce and Open TWINS (however not essential). PLEASE ONLY APPLY IF YOU HAVE LONDON MARKET EXPERIENCE WORKING AS A REINSURANCE PREMIUM AND OR PREMIUM AND CLAIMS TECHNICIAN.

What you'll get in return
Flexible working options available. 3 days a week in the office. You'll be offered a competitive salary of up to c£65,000 plus excellent benefits package. You'll receive support from both Directors and Managers. You'll enjoy working as part of a growing and friendly team.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.