Claims Advocate - Reinsurance

Aon Hewitt; London; Hybrid; USD 64,000 - 70,000; Full time

Job summary

An established industry player is seeking a Claims Advocate to join their dynamic team in London. This hybrid role offers the opportunity to work closely with sales teams, ensuring world-class client service in the reinsurance sector. The ideal candidate will lead a team dedicated to client advocacy while developing their career with the support of experienced mentors. With a focus on strategic thinking and excellent communication skills, you will play a pivotal role in enhancing client relationships and driving success. Join a company that values diversity, innovation, and continuous learning, and make a meaningful impact in the world of reinsurance.

Benefits

401(k) savings plan with employer contributions

Employee stock purchase plan

Medical, dental and vision insurance

Paid time off including 12 paid holidays

Tuition assistance

Commuter benefits

Employee assistance program

Global Wellbeing Days

Flexible working style solutions

Qualifications

• 1+ years of direct industry experience in property and casualty insurance.
• Bachelor’s degree or equivalent experience in insurance or reinsurance.

Responsibilities

• Lead a team of technicians to support clients in the reinsurance industry.
• Ensure exceptional client service and compliance with policies.

Skills

MS Office Suite

Interpersonal Skills

Communication Skills

Strategic Thinking

Analytical Skills

Attention to Detail

Professional Demeanor

Independent Work

Insurance/Reinsurance Claims Experience

Education

Bachelor's Degree in Insurance or Reinsurance

ARe Certification

Job description

Aon is looking for a Claims Advocate in Reinsurance!

Hybrid in Bloomington, MN; 1-2 days in office per week.

AON IS IN THE BUSINESS OF BETTER DECISIONS

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.

INFORMATION ABOUT THE BUSINESS:

Aon is a leading global professional services firm providing a broad range of Health, Wealth, and Career solutions. Our 50,000 colleagues in 120 countries empower results to advise clients using proprietary data and analytics to deliver insights that improve performance and governance.

Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.

What the day will look like:

In this role, you will work closely with the sales team to provide world class customer experience and be a part of the best-in-class client services team in the reinsurance industry. We are looking for a candidate who is excited to lead a team of technicians that support our clients wherein you are the dedicated advocate for your clients and build and implement your individual career development plan with dedicated mentors that will assist you along the way.

How this opportunity is different

The Claims Advocate at Aon is a client-facing role responsible for ensuring exceptional client service. This position involves coordination with team members from start to finish, including receiving client submissions and finalizing agreement documents. Senior Client Advocates serve as relationship managers between clients and brokers and ensuring compliance with regulatory and company policies.

Skills and experiences that will lead to success:

• Working knowledge of MS Office suite of products
• Successful completion of Aon’s technical training program or equivalent
• Excellent interpersonal and communication skills (both oral and written)
• Ability to think strategically and analytically
• Strong attention to detail
• Professional demeanor
• Ability to work independently and efficiently
• Insurance and/or Reinsurance claims experience preferred
• Work closely with the sales team to provide world class customer experience

Required years of experience:

• 1+ years of direct industry experience in the property and casualty insurance or reinsurance space

Required education and certifications critical for the role:

• Bachelor’s degree (BA/BS) from four-year college or equivalent experience in insurance or reinsurance
• ARe (Associate in Reinsurance). Otherwise required to obtain within 18 months of your hire date

How we support our colleagues

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $64,000.00 to $70,000.00 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

This position is NOT eligible to participate in one of Aon’s annual incentive plans.

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