Reinsurance Claims Advocate

LGBT Great; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a forward-thinking organization as a Claims Advocate in London, where your expertise in project management and client service will shine. In this role, you'll support complex claims negotiations, build strong client relationships, and ensure quality control of claims information. Aon is committed to fostering an inclusive and diverse workplace, providing you with the flexibility to balance your work and personal life. Enjoy a comprehensive benefits package, including Global Wellbeing Days, and thrive in a culture that encourages continuous learning and growth. If you're passionate about making a difference in the insurance industry, this is the opportunity for you.

Benefits

Global Wellbeing Days

Flexible Working Solutions

Continuous Learning Opportunities

Qualifications

• Experience in project management and administration is essential.
• Understanding of claims processes and the insurance industry is crucial.

Responsibilities

• Support claim negotiation and settlement on complex claims.
• Communicate and manage client expectations effectively.

Skills

Project Management

Claims Process Understanding

Client Service Focus

Analytical Skills

Problem-Solving Skills

Microsoft Office (Word, Excel, PowerPoint)

Communication Skills

Tools

Microsoft Office

Job description

We’re hiring!

Aon is currently recruiting a Claims Advocate to join our UK Client Services team within Reinsurance Solutions based in London.

Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

About the role:

As a Claims Advocate, some of your main responsibilities will include:

• Supporting claim negotiation and settlement on more complex claims.
• Communicating and managing client expectations.
• Building client relationships in tandem with Account Executive / Client Director.
• Supporting carrier meetings for specific claims.
• Identifying and reporting contract drafting problems and errors.
• Supporting claims data analysis and reporting.
• Quality control of claims information.

About you:

Your skills and expertise:

• Previous experience in project management and administration.
• Understanding of claims processes and the insurance industry.
• Claims experience is beneficial.
• Highly focused on client service and detail.
• Excellent analytical and problem-solving skills.
• Ability to work under your own initiative and as part of a team.
• Good knowledge of Microsoft Office, including Word, Excel, and PowerPoint.
• Good communication skills, both written and oral.

How we support our colleagues:

In addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share, and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [e-mail].

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.