Rehoming Team Lead - Drive Dog Adoptions

Dogs Trust; Wickford; On-site; GBP 25,000 - 30,000; Full time

Job summary

Dogs Trust is seeking a Rehoming Supervisor at Basildon to drive a culture of rehoming, support adoptions, and help match dogs with their forever homes.

This fixed-term, full-time role leads the rehoming team daily, allocates tasks, and enhances the visitor experience at the centre. The contract runs until 7 November 2027, with a focus on achieving high rehoming targets and compassionate animal welfare.

Qualifications

• Supervisory experience with a supportive, non-judgemental approach.
• Strong customer service experience and excellent communication skills.
• Ability to motivate a team to meet targets and drive efficiencies.
• Passion for rehoming and animal welfare.

Responsibilities

• Lead the rehoming team on a day-to-day basis, modelling excellent customer service and supporting adoptions.
• Allocate and prioritise work, assign tasks to staff and volunteers, and work toward targets to increase rehoming.
• Create excitement around public openings and provide visitors with a memorable experience.
• Think creatively about rehoming and flexibly meet dogs' and adopters' needs.

Skills

Supervisory experience

Customer service

Team leadership

Communication skills

Motivation

Job description

Dogs Trust is seeking a Rehoming Supervisor at Basildon to drive a culture of rehoming, support adoptions, and help match dogs with their forever homes.

This fixed-term, full-time role leads the rehoming team daily, allocates tasks, and enhances the visitor experience at the centre. The contract runs until 7 November 2027, with a focus on achieving high rehoming targets and compassionate animal welfare.