Rehoming and Welfare Assistant

Cats; Newbury; On-site; GBP 14,000 - 18,000; Part time

Benefits offered by this job

Health benefits

Learning & Development

26 days annual leave & pension

Job summary

Cats Protection is seeking a Rehoming and Welfare Assistant for the Newbury centre in Berkshire. The role is part-time (20 hours per week) with a permanent contract, requiring a full manual driving licence and strong empathy for both cats and people.

You will support rehoming activities, assist with vet runs, and care for cats across shifts. The team emphasises high standards of customer service, health and safety, and a collaborative approach with volunteers to find loving homes for cats in

Qualifications

• Full, manual driving licence is essential
• Excellent communicator with empathy
• Excellent customer service skills
• Experience of animal welfare and cat care
• Resilient to distressing situations
• Positive attitude and team player
• Understanding of health and safety and manual handling

Responsibilities

• Carry out cleaning of cat pens and litter trays across the centre
• Feed and care for cats including medical or behavioural needs
• Present a professional and friendly image to customers and visitors
• Assist with veterinary runs and driving Cats Protection vehicles off-site if required
• Work with volunteers to coach and guide cat care duties
• Assist with scheduling and preparation of rehoming information, viewings and adoptions

Skills

Driving licence

Empathy

Customer service

Animal welfare

Resilience

Teamwork

Health & safety

Job description

Team: Centre

Location: Newbury, Berkshire

Work pattern: 20 hours per week, week one:Mon, Thurs, Fri, week two:Sat, Sun

Salary: Up to £13,68.71 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Rehoming and Welfare Assistant:

• Carry out cleaning of cat pens, including litter trays, in the various sections of the centre
• Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
• Present a professional and friendly image to customers and visitors
• As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site
• Work with volunteers to coach and guide them on cat care duties
• Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care

About the centre team:

• Ourcentres care for thousands of cats each year until they are able to find a loving new home.
• Our team is made up of a Centre Manager, Deputy Manager, Senior Rehoming & Welfare Assisitant, 7 Rehoming & Welfare Assistants, 2 receptionists and 1 Volunteer Team Leader.

What we’re looking for in our Rehoming and Welfare Assistant:

• A full, manual driving license is essential as some driving of centre vans is required
• An excellent communicator with strong empathy
• Excellent customer service skills and experience of dealing with members of the public
• Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
• Resilient with the ability to cope with potentially distressing and emotional situations
• A positive attitude and good at working as part of a team
• An understanding of health and safety and comfortable with manual handling tasks

What we can offer you in a role where you make a difference to cats’ lives every day

• Health and wellbeing benefits to help you stay well at work
• Ongoing learning and development to help you build your skills and grow your career
• 26 days’ annual leave, increasing with service
• A competitive contributory pension scheme and life assurance for peace of mind
• Practical financial support, including access to Salary Finance
• Everyday support such as eye care vouchers and confidential advice services
• Enhanced sick pay and family-friendly policies to support you when it matters most
• Access to discounted pet insurance to help care for your pet’s health
• Find out more about our reward package:here