Registry Operations Administrator (Curriculum Set Up) Fixed-Term Contract

Staffordshire University; Stoke-on-Trent; On-site; GBP 25,000 - 28,000; Full time

Job summary

Staffordshire University, Stoke Campus, is seeking a Registry Operations Administrator (Curriculum Set Up) on a fixed-term contract. You will provide comprehensive administrative support across the student lifecycle, with a focus on curriculum setup, publication and data accuracy in student records.

You will work closely with colleagues to deliver a high-quality student experience, handle enquiries, and help implement service improvements while prioritising accuracy, timeliness and excellent

Qualifications

• High level of organisation and focus on customer service.
• Experience in administrative settings or roles.
• Desireable knowledge of student record processes.

Responsibilities

• Maintain and update curriculum and related records to ensure accuracy and timeliness.
• Support setup and publication of curriculum information, including courses and modules.
• Provide high-quality, student-centred administrative support across the lifecycle.
• Offer advice and guidance to colleagues and external stakeholders.
• Input data into the Student Record system and other external systems accurately.
• Respond to enquiries and ensure timely action within service levels.
• Collaborate with department colleagues and wider University teams.
• Identify process improvements and contribute to service enhancements.
• Support adoption of sector-aligned best practice and focus on student experience.

Skills

Customer service

Attention to detail

Organisational skills

Problem solving

Education

Recent graduate

Tools

Microsoft Office

Job description

Registry Operations Administrator (Curriculum Set Up) Fixed-Term Contract

Curriculum and Academic Affairs

Location: Stoke Campus
Salary: £25,249 to £28,031Per Annum - Full Time Fixed Term
Release Date: Thursday 03 September 2026
Closing Date: Wednesday 23 September 2026
Interview Date: Tuesday 06 October 2026
Reference: CAA133-26

We are looking for a highly organised and customer-focused Administrator to join our Curriculum and Academic Affairs team. This is an excellent opportunity for someone who enjoys working with people, managing information accurately and contributing to a high-quality student experience.

In this role, you will provide comprehensive administrative support across the student lifecycle, with a particular focus on curriculum setup and publication, including course, module and associated information. You will be responsible for maintaining accurate and timely curriculum and associated records, processing information through student record systems, and responding to enquiries in line with agreed service levels.

You will work collaboratively with colleagues across the department and wider University, providing advice, support and guidance to internal and external stakeholders. You will also have the opportunity to identify improvements to processes and contribute to service enhancement and best practice.

We are looking for someone with relevant administrative experience, or a recent graduate, excellent attention to detail and the ability to manage competing priorities. You will be confident using Microsoft Office, have a proactive approach to problem solving and be committed to delivering excellent customer service. Knowledge of student record processes would be desirable.

Main Responsibilities

• Maintain and update curriculum and associated records, ensuring information is accurate, complete and delivered within agreed timescales.
• Support the setup and publication of curriculum information, including courses, modules and associated information.
• Provide high-quality, student-centred administrative support across the student lifecycle.
• Provide advice, support and guidance to colleagues and internal and external stakeholders.
• Accurately process and input data into the Student Record system and relevant external systems.
• Respond to enquiries and ensure they are actioned in accordance with agreed service levels.
• Liaise with colleagues across the department and wider University, and with external bodies where required.
• Contribute information and insight to support the enhancement of services and University functions.
• Review existing processes and identify opportunities for improvement.
• Support the implementation of service enhancements and the adoption of sector-aligned best practice.
• Maintain a strong focus on the student experience and contribute to Directorate objectives.

This role does not meet the criteria for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK without the need for sponsorship.

Staffordshire University is committed to promoting and enabling a positive culture where staff, students and visitors are confident to be their authentic selves. We focus on inclusion as a way to ensure equality of opportunity for all our people and to demonstrate our commitment to Equality, Diversity and Human Rights.

We promote applications from all sections of the community, regardless of background, belief or identity, recognising the benefits a diverse organisation can bring for the University.

We particularly encourage applications from Black, Asian and Minority Ethnic (BAME) people, who are currently under-represented in the University workforce.