Registration Technician

We Manage Jobs(WMJobs); West Midlands; On-site; GBP 21,000 - 26,000; Full time

Job summary

Sandwell Council’s Bereavement Services team seeks a conscientious individual to support burial and cremation services at one of its crematoria or cemeteries. You will prioritise compassion and customer service, liaising with bereaved families and maintaining records and grounds to a high standard.

Working 37 hours per week on a permanent basis, you will operate required machinery with a provisional licence, and participate in a wider team committed to respectful, dignified services for

Qualifications

• The candidate should have a vocational qualification or equivalent in English and Maths and apply these skills to operational delivery of Registration Services.
• A provisional licence is required to operate the machinery used in the role.

Responsibilities

• Deliver burial and/or cremation services and related tasks.
• Maintain grounds to a high standard and liaise with bereaved families.
• Operate large plant and machinery with a provisional licence.
• Keep records and ensure security of council assets.
• Deputise for the Senior Registration Technician when needed.
• Regularly utilise ICT applications.

Skills

Customer service

Education

Vocational qualification in English & Maths

Provisional machinery licence

Job description

Sandwell Registration Services are seeking to employ a suitable individual to be part of their award-winning Bereavement Services team.

Located in one of its crematoria or cemeteries, we are looking for a conscientious and empathetic individual, putting customer service at the centre of everything you do.

Key responsibilities:

• Delivering services related to burial and/or cremation services and all associated tasks.
• Responsibility for grounds maintenance activities to a high standard as well as regular liaison with bereaved families.
• The ability to operate large plant and machinery.
• Record keeping.
• Security of council assets
• Deputising in the absence of the Senior Registration Technician
• The regular use of various ICT applications.

Whilst personal development and training will be provided, experience in a cemetery, crematoria, grounds maintenance or other similar environment is required.

Essential Requirements:

• A vocational qualification and/or equivalent qualifications in English and Maths, with the ability to apply these skills to support the effective operational delivery of Registration Services.
• A provisional licence in order to operate required machinery.

Additional Information:

• This is a permanent full-time role, with standard working hours of 37 hours per week.

This a great opportunity to join an award-winning team, providing services to the residents of Sandwell and beyond at key moments in their lives.

Closing date:

Friday 18th September 2026

For more information about working for Sandwell Council, our recruitment process and our offer to you please visit https://www.sandwell.gov.uk/counciljobs

Click here to find out more about our One Team Framework: Values and Behaviours

https://www.sandwell.gov.uk/WeAreSandwell/council/story