Registration Technician

WMJobs; West Midlands; On-site; GBP 23,000 - 28,000; Full time

Job summary

Sandwell Metropolitan Borough Council, Sandwell Registration Services, are seeking to employ a suitable individual to be part of their award-winning Bereavement Services team. Located in one of its crematoria or cemeteries, we are looking for a conscientious and empathetic individual, putting customer service at the centre of everything you do.

This is a permanent full-time role, 37 hours per week. Essential requirements include a vocational qualification in English and Maths and a provisional

Qualifications

• A vocational qualification in English and Maths with ability to apply these skills to operations.
• Provisional licence to operate required machinery.

Responsibilities

• Deliver burial and/or cremation services and related tasks.
• Maintain grounds to a high standard and liaise with bereaved families.
• Operate large plant and machinery.
• Record keeping and asset security.
• Deputise for the Senior Registration Technician.
• Regular use of ICT applications.

Skills

Customer service

Empathy

Record keeping

ICT applications

Education

Vocational qualification in English and Maths

Job description

Sandwell Metropolitan Borough Council,

Sandwell Registration Services are seeking to employ a suitable individual to be part of their award-winning Bereavement Services team.

Located in one of its crematoria or cemeteries, we are looking for a conscientious and empathetic individual, putting customer service at the centre of everything you do.

Key responsibilities

• Delivering services related to burial and/or cremation services and all associated tasks.
• Responsibility for grounds maintenance activities to a high standard as well as regular liaison with bereaved families.
• The ability to operate large plant and machinery.
• Record keeping.
• Security of council assets
• Deputising in the absence of the Senior Registration Technician
• The regular use of various ICT applications.

Whilst personal development and training will be provided, experience in a cemetery, crematoria, grounds maintenance or other similar environment is required.

Essential Requirements

• A vocational qualification and/or equivalent qualifications in English and Maths, with the ability to apply these skills to support the effective operational delivery of Registration Services.
• A provisional licence in order to operate required machinery.

Additional Information

• This is a permanent full-time role, with standard working hours of 37 hours per week.

This a great opportunity to join an award-winning team, providing services to the residents of Sandwell and beyond at key moments in their lives.

Closing date

Friday 18th September 2026

#WeAreSandwell