Registered Manager

SGS Care Ltd; Sunderland; On-site; GBP 46,000 - 52,000; Full time

Benefits offered by this job

36 days annual leave per year

Pension scheme with employer contr.

Instant salary access up to 40%

Specialist training and development

Employee discounts

Job summary

SGS Care Ltd in Sunderland is seeking a Registered Manager for a specialist 5-bed children’s home supporting young people with autism and neurodiversity. You will lead a team of 17 staff to ensure safe, child-centred care and regulatory compliance.

Reporting to the Operations Manager, you will oversee quality of care, safeguarding, multi-agency planning and health access, with budgeting, governance and Regulation 44/45 responsibilities.

Qualifications

• Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent).
• Significant experience in children's residential care, including supervisory experience.
• Within the last 5 years: at least 2 years in a role relevant to children's residential care and at least 1 year supervising/managing staff in a care role.
• Strong safeguarding knowledge and understanding of Children's Homes Regulations (2015).
• Strong written and verbal communication skills, including understanding different communication needs (including non-verbal communication).
• Competent IT skills (emails, word processing, internet).
• Experience working with families, professionals and multi-agency teams.
• Budget management for the home and young people.

Responsibilities

• Lead the registered manager role and ensure regulatory compliance.
• Safeguard and promote welfare of children, ensuring procedures are followed.
• Deliver a high-quality service to young people, families and placing authorities.
• Lead multi-agency planning including Placement Plans and Health Action Plans.
• Oversee placement plans and care documentation.
• Maintain relationships with families and professionals and support visits.
• Ensure 24-hour structured programme supporting education, wellbeing and independence.
• Oversee health needs and access to GPs and other health professionals.
• Chair and minuting reviews and meet statutory timescales.
• Ensure safe de-escalation and recording of any physical interventions.
• Lead supervision, appraisal, development and manage performance.
• Manage rotas and safe staffing, including on-call cover.
• Recruitment, selection, induction and retention with support from Operations Manager.
• Governance including Regulation 44/45 reviews and quality of care.
• Record keeping, statutory logs, audits and budget oversight.
• Ensure premises safety and liaise with internal teams.

Skills

Budget management

Staff supervision

Safeguarding knowledge

Communication skills

IT skills

Driving licence

Education

Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent)

A1 Assessor qualification

Autism-specific qualification

STEP trained

Job description

Registered Manager - 5 Bed Children's Home (Autism & Neurodiversity)

Location: Sunderland
Salary: £45,827.60 - £52,407.07 per annum
Hours: Full-time, permanent
Sponsorship: Not available

The Home

This is a specialist 5-bed children's home in Sunderland supporting children and young people with autism and neurodivergence.

Ages are typically 7-19, depending on referral documentation. Support levels are needs-led, with staffing delivered at 2:1 or 1:1 depending on individual risk and care requirements.

You will lead a committed team of 17 staff members and ensure the home provides safe, consistent, child-centred care that enables each young person to progress and thrive.

The Role

Reporting to the Operations Manager, you will be the named Registered Manager for the home and will take overall responsibility for quality of care, safeguarding, leadership, and compliance.

• Being the named Registered Manager and ensuring the home meets all regulatory requirements, legislation, and quality standards
• Safeguarding and promoting the welfare of children, ensuring staff understand and follow safeguarding procedures and policies
• Delivering a high-quality service to young people, families, and placing authorities in line with the home's Statement of Purpose
• Leading multi-agency working to develop and implement effective plans, including Placement Plans, STEP plans and Health Action Plans
• Ensuring staff understand and consistently implement each young person's Placement Plan and care documentation
• Maintaining positive relationships with families, advocates, and professionals, supporting visits and communication where appropriate
• Ensuring young people have access to a structured 24-hour programme that supports communication, education, wellbeing, independence and social development
• Overseeing health needs, including medication governance, accurate recording, and access to GPs, dentists and other health professionals
• Chairing and minuting reviews where required and ensuring statutory timescales are met
• Ensuring physical interventions are only used as a last resort and are fully recorded and reviewed
• Leading supervision, appraisal, learning and development, and managing performance where required
• Managing rotas effectively and supporting safe staffing, including flexibility where needed for on-call and service cover
• Taking an active role in recruitment, selection, screening, induction and retention, including overseeing the referral process with support from the Operations Manager
• Maintaining strong governance including Regulation 44 support and completion of Regulation 45 Quality of Care Reviews
• Ensuring robust record keeping and oversight of statutory logs, audits, and budgets, keeping the home operationally and financially sound
• Ensuring premises safety and maintenance standards are maintained, liaising with relevant internal teams as required

Who We're Looking For

You will be a calm, resilient, values-led leader who can support staff and young people through demanding periods, including crisis situations, and apply specialist training in practice.

Essential:

• Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent)
• Significant experience in children's residential care, including supervisory experience
• Within the last 5 years: at least 2 years in a role relevant to children's residential care and at least 1 year supervising/managing staff in a care role
• Strong safeguarding knowledge and understanding of Children's Homes Regulations (2015)
• Strong written and verbal communication skills, including understanding different communication needs (including non-verbal communication)
• Competent IT skills (emails, word processing, internet)
• Experience working with families, professionals and multi-agency teams
• Confidence with data, reporting and confidentiality, including Regulation 44 and 45 requirements
• Competent in budget management for the home and young people
• Full UK driving licence, clean, with ability to drive

Desirable:

• A1 Assessor qualification
• Autism-specific qualification
• Safeguarding Children Designated Person
• STEP trained (or similar)
• Experience managing a residential home (or similar)
• Experience recruiting and retaining staff, and delivering induction/training
• First aid knowledge

Who You'll Be Working For

You’ll join a long-established, values-driven charity provider supporting children, young people and adults across the North East for over 40 years, with a strong commitment to safeguarding, inclusion, and respectful, person-centred practice.

The organisation is known for:

• Multiple services across the region, including residential and education provision
• A stable, supportive leadership structure with ongoing line management support
• A culture that promotes equality, inclusion and opportunity, including Disability Confident commitments

Benefits

• 36 days annual leave per year
• Pension scheme with employer contributions
• Instant access to up to 40% of your salary as you earn it
• Specialist training and ongoing development
• Employee discounts at over 130,000 shops and venues
• Blue Light Card eligibility
• Health and wellbeing support via the Employee Assistance Programme£500 refer-a-friend scheme
• Supportive leadership team and structured development