Registered Manager - Residential Home

The Methodist Church in Britain; Wokingham; On-site; GBP 55,000 - 75,000; Full time

Job summary

The Methodist Church in Britain is seeking a Registered Manager for Suffolk Lodge, a residential care home in the Wokingham area. This leadership role oversees quality, governance, budget and workforce to deliver high standards of care for up to 37 residents and eight step-down beds.

The post requires Level 5 leadership qualification and five years’ management experience in a CQC-regulated service, with strong CQC knowledge and excellent people skills.

Qualifications

• Level 5 leadership and management qualification (ILM 5 or equivalent).
• CQC registered manager registration or equivalent registration.
• Five years' management experience in a residential CQC-regulated care service.
• Experience of leading and developing teams.
• Strong understanding of CQC regulations, safeguarding and quality governance.
• Excellent communication and relationship-building skills.
• Strong leadership and management skills.
• Commitment to person-centred care and continuous improvement.
• Competence with electronic systems including Microsoft Office.

Responsibilities

• Lead the home to maintain and improve CQC standards, aiming for a Good or better rating.
• Lead, develop and supervise the workforce, including recruitment, training, supervision and appraisal.
• Manage the budget to meet revenue and income targets.
• Oversee resident assessments, admissions and quality of care delivery.
• Ensure governance, safeguarding and quality assurance systems are in place and incidents are recorded promptly.
• Meet all regulatory and statutory requirements, including statutory notifications.
• Seek referrals and manage relationships with referrers, families, commissioners and Optalis staff.
• Lead health and safety, including risk assessments and safety of equipment and environment.
• Develop the annual business and contingency plans for the home.
• Oversee hospitality services and the activity programme.
• Lead on the Access, iAuditor, iTrent and Agresso systems, including monthly payroll and invoice payments.
• Work flexibly with a visible presence across seven days, including the centralised registered managers on-call rota

Skills

Leadership

CQC Regulations

Communication

Person-centred Care

Microsoft Office

Education

ILM Level 5 or equivalent

Tools

Microsoft Office

Job description

Registered Manager for Suffolk Lodge, a residential care home run by Optalis, the adult social care delivery partner of Wokingham Borough Council and the Royal Borough of Windsor & Maidenhead. The post leads the home's quality, compliance, budget and workforce, aiming for a CQC rating of Good or above. The home offers residential and dementia care for up to 37 older people, plus eight step-down beds for hospital discharge. Applicants need a Level 5 leadership qualification and five years' management experience in a CQC-regulated residential service.

What the job involves

• Lead the home to maintain and improve CQC standards, aiming for a Good or better rating
• Lead, develop and supervise the workforce, including recruitment, training, supervision and appraisal
• Manage the budget to meet revenue and income targets
• Oversee resident assessments, admissions and quality of care delivery
• Ensure governance, safeguarding and quality assurance systems are in place and incidents are recorded promptly
• Meet all regulatory and statutory requirements, including statutory notifications
• Seek referrals and manage relationships with referrers, families, commissioners and Optalis staff
• Lead health and safety, including risk assessments and safety of equipment and environment
• Develop the annual business and contingency plans for the home
• Oversee hospitality services and the activity programme
• Lead on the Access, iAuditor, iTrent and Agresso systems, including monthly payroll and invoice payments
• Work flexibly with a visible presence across seven days, including the centralised registered managers on-call rota

What’s required

Qualifications

• Level 5 leadership and management qualification (ILM 5 or equivalent)

Registration & licences

• CQC registered manager registration

Experience

• Five years' management experience in a residential CQC-regulated care service
• Experience of leading and developing teams

Skills & knowledge

• Strong understanding of CQC regulations, safeguarding and quality governance
• Excellent communication and relationship-building skills
• Strong leadership and management skills
• Commitment to person-centred care and continuous improvement
• Competence with electronic systems including Microsoft Office

Checks & eligibility

• Enhanced DBS check with barred list (role exempt from the Rehabilitation of Offenders Act 1974)
• Right to work in the UK

Nice to have

• CQC registered manager experience
• Dementia care qualification
• Experience of working with people living with dementia