Registered Manager National Neurological Services Ltd NNS Primrose

nationalcaregroup.com; Morecambe; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Salary up to £40,000

33 Days annual leave

Life Assurance

Private Medical Insurance

Leadership development programs

Professional qualifications access

Wellbeing support funding

Job summary

National Care Group currently seeks a Registered Manager for the Primrose residential service in Morecambe. The role leads a small team to deliver person-centred care for 7 adults, with a focus on quality, governance, and regulatory compliance.

The service offers a supportive environment with leadership development and opportunities for career progression within National Care Group.

Qualifications

• Experience with individuals with learning disabilities and/or mental health or complex behaviours across multiple sites.
• Registered Manager seeking a new challenge.
• Strong attention to detail with a passion for quality and governance.
• Level 4/5 in Health & Social Care or qualified through experience.

Responsibilities

• Lead Service Managers and the wider team to ensure wellbeing of individuals and staff.
• Ensure quality and governance in line with legal and regulatory obligations; drive continuous improvement.
• Coach and mentor colleagues; lead by example.
• Maintain oversight of operations, staff leave, and training compliance.
• Develop strong relationships with families, external professionals and regulators.
• Support transitions from assessment to achieving full potential for individuals.
• Ensure documentation and support plans are accurate and well written.
• Handle reporting with proper information for governance and compliance.
• Be registered with the Care Quality Commission (CQC).

Skills

Leadership

Communication

Time management

Coaching

Mentoring

Quality governance

Education

Health & Social Care Level 4/5

Job description

Ref: ncg/TP/10024411/8249

Registered Manager

Salary: Up to £40,000 per annum based on experience

Service: National Neurological Services

Location: Morecambe

Are you an experienced Registered Manager looking for a change?

The National Neurological Services are currently recruiting for a Registered Manager for our Residential Service in Morecambe.

National Neurological Services – Primrose is a small, friendly, and welcoming service supporting 7 adults aged 18 and over with an acquired brain injury or neurological condition. Set within a well-equipped and homely environment, Primrose offers a specialist progression pathway focused on slow-stream rehabilitation, alongside both short- and long‑term residential support.

As a small service, we are able to provide highly personalised, person‑centred care and build meaningful relationships with the people we support. We pride ourselves on creating a warm, supportive community where individuals feel valued, encouraged, and empowered to develop their independence, achieve personal goals, and enjoy the best possible quality of life.

We empower people to achieve their maximum potential in terms of independence and quality of life.

About National Care Group

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

We Won Specialist Care Provider 2025! – National Care Group

That is why we offer:

• Competitive Salary of up to £40,000 based on experience
• 33 Days annual leave inclusive of bank / public holidays
• Life Assurance of three times your annual salary
• Access to Private Medical Insurance
• Leadership development programs to support your career development.
• Unlimited access to Professional Qualifications.
• A range of different wellbeing support including offering funding towards HRT medication through our health and wellbeing platform.

The Registered Manager Position:

We are looking for a new registered manager to lead our Service Managers and Wider team in our Morecombe service.

There are 7 rooms with ensuite all on ground level. The communal spaces include a lounge, dining room and kitchen with a beautiful garden area with seating and a BBQ area.

As part of your induction to National Care Group you will be supported by your Regional Operations Manager and Director to settle into your new team, together with a close network of professionals to support you on your journey and help mentor you into your new role. We are proud to be a Good CQC rated service and are looking for someone who is relentless in their pursuit to achieve even greater things for the people we support.

About the role

• As the leader of your services your primary role will be to ensure the health and wellbeing of our individuals we support and colleagues, striving to ensure everyone has an opportunity to unlock their potential.
• Quality and governance will be important to you, and you will be provided with the tools to enable you to deliver outstanding quality across your services, in line with the legal, statutory, and regulatory obligations. It is important you are process driven and have a passion for continuous improvement.
• The leader must be present in their services and on hand to coach and mentor colleagues on what good looks like, setting the right example and leading from the front.
• A strong oversight of your services is essential ensuring operations is balanced with colleagues taking annual leave, regular team meetings and ensuring training compliance is maintained.
• Developing strong relationships with families, external professionals and regulators is a key part of the role, together understanding the importance of collaborative working.
• National Care Group’s ethos is to support as many individuals as possible and on that mission, as a manager you will play a pivotal role in transitioning new people into our services from assessment through to achieving their full potential.
• Understand the importance of documentation and empower your teams to deliver excellent written communications and support plans.
• Reporting is an essential part of any managers role; full training will be given to ensure you are enabled to deliver the right information at the right time, to support in maximising quality and compliance.
• The role requires you to be registered with the Care Quality Commission (CQC)

About you:

• You’ll have plenty of experience working with those with learning disabilities and/or mental health or complex behaviours across multiple different sites.
• You will be an established Registered Manager who is looking for a new challenge.
• You will have a keen eye for detail and have a passion for quality and governance.
• You will have achieved your level 4 or 5 in Health & Social Care or are qualified through experience and we can support you to achieve this.
• You will have strong leadership values as we know people are at the heart of everything we do.
• You will be an excellent communicator, with an ability to influence at different levels.
• You will have excellent time management skills, with the ability to work on your own initiative and seek ways to continuously improve.
• You will enjoy an environment where no two days are ever the same.
• Our services operate across 7 days a week, so a degree of flexibility is required to lead from the front, at times covering shifts or taking your turn on the “on call” rota.
• A driving licence and access to a vehicle to travel within your services is required.
• Above all, you’ll be relentless in providing person-centred care that strives to unlock the potential of all those you’re working for.