Registered Manager

Leaders in Care; Eastbourne; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

GP bonus scheme

Mon-Fri 9-5

33 days annual leave

Company Sick Pay

Private healthcare

Paid charity days

Blue Light Card discounts

Training and development

Job summary

Leaders in Care is partnering with an established complex healthcare provider to recruit a Registered Manager for a community-based complex care service in Sussex, with expansion plans into Surrey. The role emphasizes paediatric complex care, quality, governance, and growth, involving operational leadership and CQC compliance.

You will lead Clinical Leads, Nurse Case Managers and Care Coordinators, securing referrals and developing care packages to support new business opportunities.

Qualifications

• Experience leading a CQC-regulated community care or homecare service.
• Strong understanding of CQC regulations, safeguarding and risk management.
• Proven ability to grow a service through referrals, tenders or partnerships.

Responsibilities

• Hold operational responsibility for the CQC-registered complex care service.
• Lead day-to-day delivery of paediatric and adult complex care in the community.
• Support Clinical Leads, Nurse Case Managers and Care Coordinators.
• Maintain high standards across quality, governance and risk management.
• Drive service growth through referrals, tenders and business development.

Skills

Management experience

CQC compliance

Operational leadership

Business development

Relationship building

Healthcare leadership

Job description

Growth-focused service | Established clinical team | Paediatric complex care | Monday to Friday

Take ownership of an established complex care service with genuine scope for growth. As Registered Manager, you'll lead the delivery of high-quality community-based complex care across Sussex while supporting continued expansion into Surrey, with a strong focus on paediatric complex care.

This position combines operational leadership, CQC compliance, quality and commercial growth. You'll inherit an established service and experienced clinical team while playing a key role in securing new referrals, developing care packages and supporting new business opportunities.

Package & Benefits

• £50,000 to £55,000 per annum.
• GP-related bonus scheme.
• Monday to Friday, 9am to 5pm.
• 33 days annual leave plus your birthday off.
• Company Sick Pay.
• Private healthcare.
• Paid charity days.
• Blue Light Card discounts.
• Ongoing training and professional development.

About the Company

You'll be joining an established complex healthcare provider delivering thousands of hours of community-based care each month.

The service supports children and adults with complex healthcare needs in their own homes, with an established infrastructure around the Registered Manager, including Clinical Leads, Care Coordinators, Recruitment, Business Development and senior clinical leadership.

With new tenders, referrals and business opportunities being developed, this is an opportunity to join a growing service and make a genuine impact as Registered Manager while helping shape its next stage of development.

Key Responsibilities

• Hold operational and managerial responsibility for the CQC-registered complex care service, maintaining safe, compliant and high-quality care.
• Lead the day-to-day delivery of paediatric and adult complex care services within the community.
• Lead and support Clinical Leads, Nurse Case Managers and Care Coordinators.
• Maintain strong standards across CQC compliance, safeguarding, quality, governance and risk management.
• Work closely with the clinical team to ensure the safe mobilisation and ongoing management of complex care packages.
• Drive service growth through new referrals, tenders and business development opportunities.
• Build strong relationships with NHS ICBs, commissioners, local authorities, Case Managers and healthcare professionals.
• Work closely with Recruitment and Business Development colleagues to support sustainable service growth.

About You

• Management experience within community complex care, homecare, domiciliary care or another CQC-regulated service.
• Strong operational leadership experience with responsibility for service delivery, quality and compliance.
• Good understanding of CQC regulations, safeguarding, quality frameworks and risk management.
• Confident leading multidisciplinary operational and clinical teams.
• Commercially aware, with experience contributing to service growth, referrals, tenders or business development.
• Comfortable building relationships with commissioners and external healthcare stakeholders.
• Experience managing complex care services would be highly advantageous.
• You do not need to be a Registered Nurse or hold an NMC registration to be considered.
• You may already be a Registered Manager, Branch Manager, Service Manager, Operations Manager or Care Manager within complex care, homecare or another regulated community care service and be looking for greater responsibility and scope for growth.
• Clinical experience or a nursing qualification would be advantageous, but is not essential. An established clinical team provides specialist clinical oversight, allowing you to focus on operational leadership, CQC compliance, quality, people management and sustainable service growth.

If you're looking for a role where you can combine operational leadership, service quality and commercial growth, we'd love to hear from you.