Registered Manager

Keystone Care; Sheffield; On-site; GBP 70,000 - 75,000; Full time

Benefits offered by this job

Competitive salary £70,000-£75,000 per

Multidisciplinary leadership team

Job summary

Keystone Care seeks a Registered Manager to lead a specialist Neuro Complex Care and Rehabilitation Service, with overall responsibility for performance, quality, governance, compliance, and operations. You will lead a multidisciplinary team, drive occupancy growth, strengthen referral pathways, and partner with commissioners to deliver excellent, person-centred care within a safe, compliant framework.

This role offers strategic influence and ongoing professional development.

Qualifications

• Significant management experience within complex care or neuro-rehabilitation.
• Proven experience managing CQC-regulated services and governance.
• Strong knowledge of clinical governance, safeguarding, and risk management.
• Experience leading multidisciplinary teams and driving service improvement.
• Commercial awareness and budget management experience.
• Excellent communication and stakeholder management skills.

Responsibilities

• Provide strong and visible leadership across the service.
• Lead, support, and develop departmental managers, clinicians, and care teams.
• Ensure safe, effective, responsive, caring, and well-led support at all times.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Oversee governance systems, audits, quality assurance, and action plans.
• Drive improvement initiatives to achieve higher CQC outcomes.
• Develop and nurture relationships with commissioners and stakeholders.
• Lead occupancy growth initiatives and strengthen referral pathways.
• Oversee recruitment, supervision, and workforce development.
• Ensure financial decisions support high-quality care and sustainable growth.
• Lead safeguarding investigations and maintain safe systems of work.

Skills

Management experience

CQC-regulated services

Clinical governance

Quality assurance

Safeguarding

Risk management

Multidisciplinary leadership

Service improvement

Occupancy growth

Budget management

Stakeholder management

Communication

Education

Registered Nurse with active NMC registration

Job description

Registered Manager - Neuro Complex Care & Rehabilitation Service

Service Overview

This specialist Neuro Complex Care and Rehabilitation Service supports individuals with Acquired Brain Injury (ABI), complex neurological conditions, high nursing needs, and complex respiratory requirements. Delivering a unique blend of neuro-rehabilitation and high-acuity clinical care, the service is supported by a multidisciplinary team including Registered Nurses, Support Workers, Physiotherapists, Occupational Therapists, Speech and Language Therapists, and Psychology professionals.

Role Purpose

We are seeking an exceptional Registered Manager to lead and further develop this specialist Neuro Complex Care and Rehabilitation Service.

Reporting into the senior leadership team, you will hold overall responsibility for the performance, quality, governance, compliance, and operational management of the service. You will lead a multidisciplinary workforce, promote outstanding clinical and rehabilitation outcomes, and drive a culture focused on excellence, person-centred care, and continuous improvement.

The service currently holds a Good CQC rating and has significant opportunities for growth, increased occupancy, and further enhancement of its reputation as a leading provider of neuro-rehabilitation and complex care services.

Key Responsibilities

Operational Leadership

• Provide strong and visible leadership across the service.
• Lead, support, and develop departmental managers, clinicians, and care teams.
• Ensure the service delivers safe, effective, responsive, caring, and well-led support at all times.
• Foster a positive culture built on accountability, collaboration, and continuous improvement.

Clinical Governance & Quality

• Work closely with the Clinical Manager to ensure the highest standards of nursing and clinical practice.
• Oversee governance systems, audits, quality assurance processes, and action plans.
• Drive improvement initiatives aimed at achieving higher CQC outcomes.
• Ensure compliance with regulatory, legislative, and organisational requirements.

Neuro-Rehabilitation & Complex Care Excellence

• Promote a rehabilitative, outcome-focused approach throughout the service.
• Ensure individuals are supported to maximise independence, recovery, and quality of life.
• Oversee the delivery of person-centred care plans tailored to complex neurological and respiratory needs.
• Support effective multidisciplinary working across nursing, therapy, psychology, and support teams.

Service Development & Growth

• Lead occupancy growth initiatives and strengthen referral pathways.
• Develop relationships with commissioners, case managers, ICBs, hospitals, and wider stakeholders.
• Support strategic business objectives and contribute to long-term service development.
• Enhance the reputation of the service through operational excellence and positive outcomes.

People Leadership

• Lead recruitment, retention, succession planning, and workforce development activities.
• Ensure managers and team leaders receive effective supervision, coaching, and support.
• Promote a culture of learning, wellbeing, and professional development.
• Support the Clinical Manager with competency frameworks and clinical workforce development.

Financial Management

• Take responsibility for budgetary performance and service profitability.
• Monitor staffing, occupancy, agency usage, and overall resource management.
• Ensure financial decisions support both quality outcomes and sustainable service growth.
• Identify opportunities for efficiency improvements while maintaining high standards of care.

Risk & Safeguarding

• Lead safeguarding investigations and ensure robust safeguarding practices.
• Oversee risk management processes and incident investigations.
• Ensure lessons learned are embedded across the service.
• Maintain safe systems of work and a proactive health and safety culture.

Stakeholder Engagement

• Build strong relationships with residents, families, commissioners, healthcare professionals, and community partners.
• Act as the primary ambassador for the service.
• Ensure excellent communication and partnership working across all stakeholder groups.

Essential Requirements

• Significant management experience within complex care, neuro-rehabilitation, neurological services, brain injury services, or specialist nursing environments.
• Proven experience managing CQC-regulated services.
• Strong understanding of clinical governance, quality assurance, safeguarding, and risk management.
• Demonstrable experience leading multidisciplinary teams.
• Experience driving service improvement, cultural change, and occupancy growth.
• Excellent knowledge of CQC fundamental standards and regulatory compliance.
• Strong commercial awareness and budget management experience.
• Ability to inspire, coach, and develop high-performing teams.
• Exceptional communication and stakeholder management skills.

Desirable

• Registered Nurse qualification with active NMC registration.
• Experience working within ABI, neuro-rehabilitation, complex care, respiratory care, or critical care services.
• Experience working with multidisciplinary therapy teams including Physiotherapy, Occupational Therapy, SALT, and Psychology.
• Previous experience managing service turnaround, growth, or transformation projects.
• Understanding of specialist commissioning pathways for neuro-rehabilitation and complex care services.

What This Role Offers

• The opportunity to lead a specialist neuro-rehabilitation and complex care service with significant growth potential.
• Full operational responsibility and autonomy to shape service performance and culture.
• A collaborative multidisciplinary environment focused on delivering exceptional outcomes.
• The chance to build and develop a high-performing leadership and clinical team.
• A role with genuine influence over quality, reputation, occupancy, and long-term success.
• Competitive salary of £70,000 - £75,000 per annum for the right candidate.
• Opportunity to join a well-established provider investing in the ongoing growth and development of the service.
• Support from an experienced senior leadership team and multidisciplinary clinical specialists