Registered Manager - Domiciliary Care & Quality Lead

Home Instead HG; Redditch; On-site; GBP 42,000 - 64,000; Full time

Job summary

Home Instead Redditch is seeking an experienced Registered Manager to lead the day-to-day running of the domiciliary care service. You will be accountable for regulated activity, ensuring safe, person-centred care and compliance with CQC standards.

You will manage a team of Care Professionals, oversee recruitment, training and performance, and drive growth through local partnerships and quality delivery. The role operates Monday–Friday, with on-call flexibility as required.

Qualifications

• Experience managing domiciliary care services.
• Strong knowledge of CQC standards and safeguarding.
• Ability to coach and develop teams.
• Excellent communication and organisational skills.
• Comfort with KPIs and budgets.

Responsibilities

• Take full responsibility for CQC compliance, quality and safeguarding.
• Ensure the service is consistently safe, compliant and inspection-ready.
• Lead, coach and develop the office team and Care Professionals.
• Ensure clients receive outstanding, personalised care.
• Oversee recruitment, training, supervision and performance.
• Manage care plans, risk assessments, audits, reviews, incidents and complaints.
• Build strong relationships with clients, families and health and social care professionals.
• Develop local referral and community relationships to support sustainable growth.
• Take ownership of KPIs, budgets and overall service performance.
• Drive continuous improvement across the service.
• Lead and participate in the on-call rota, providing flexibility when the needs of the business require it.

Skills

CQC compliance

Team leadership

Care legislation

Budgeting & KPIs

Communication skills

Job description

Home Instead Redditch is seeking an experienced Registered Manager to lead the day-to-day running of the domiciliary care service. You will be accountable for regulated activity, ensuring safe, person-centred care and compliance with CQC standards.

You will manage a team of Care Professionals, oversee recruitment, training and performance, and drive growth through local partnerships and quality delivery. The role operates Monday–Friday, with on-call flexibility as required.