Registered Manager Domiciliary Care

Vine Recruitment Solutions ltd; Oxford; On-site; GBP 38,000 - 44,000; Full time

Job summary

An established industry player in domiciliary care is seeking a Registered Manager to lead their care services. This pivotal role involves ensuring compliance with regulatory standards, managing staff, and fostering a positive culture within the organization. The ideal candidate will possess strong leadership skills and a background in care management, focusing on delivering high-quality services. This opportunity offers the chance to make a significant impact in the community and drive business growth while maintaining a commitment to excellence in care delivery.

Qualifications

• Must hold a Level 5 Diploma in Leadership for Health & Social Care.
• Experience in a managerial role within domiciliary care is essential.

Responsibilities

• Ensure compliance with CQC regulations and manage daily operations.
• Oversee staff management, training, and performance appraisals.
• Identify growth opportunities and promote business development.

Skills

Leadership

Problem-solving

Communication

Staff training and development

Relationship-building

Education

Level 5 Diploma in Leadership for Health & Social Care

Job description

Vine Living Didcot OX11
Registered Manager
Reporting to: Director
Hours: Full-time to meet the needs of the business.
Must hold a full British driving licence.
Salary: In the region of £38,000 pro rota

Job Summary:

The Registered Manager is responsible for the domiciliary care business's overall leadership, management, and regulatory compliance. They will ensure the delivery of high-quality care services in line with the Care Quality Commission (CQC) regulations, company policies, and industry best practices. The role involves staff management, business growth, compliance, and maintaining a positive culture within the service.

Key Responsibilities:

1. Regulatory requirements:

• Register with the CQC (Care Quality Commission).
• Ensure the service remains compliant with all regulations and standards.
• Develop, implement, and review policies and procedures that align with CQC’s Key Lines of Enquiry (KLOEs).
• Conduct regular audits and quality checks to maintain high standards of care.
• Ensure all safeguarding procedures are followed, and concerns are reported appropriately.
• Keep up to date with changes in legislation and implement necessary adjustments.

Operational Management:

• Oversee the day-to-day operations of the home care service.
• Manage care assessments and ensure care plans are person-centred and regularly reviewed.
• Monitor service delivery, addressing any issues affecting the quality of care.
• Manage operational issues daily such as work allocation, sickness absences, and reliability concerns.
• Work collaboratively with external professionals, including social workers, healthcare providers, and local authorities.

Business Development & Growth:

• Identify opportunities for growth and expansion of services.
• Build and maintain relationships with commissioners, clients, and stakeholders.
• Promote the business through networking, marketing, and community engagement.
• Monitor financial performance and budget management.
• Set training and supervision targets for new starters.

Staff Management:

• Recruit, train, and manage senior team and care staff, ensuring they meet company and regulatory standards.
• Conduct regular performance appraisals and provide staff supervision and support.
• Develop a positive workplace culture, promoting equality, diversity, staff well-being, and professional development.
• Address disciplinary and grievance matters in line with company policy, on time to a satisfactory outcome.

Client Care & Satisfaction:

• Ensure a person-centred care service is delivered through assessment and planning.
• Handle client complaints and concerns effectively, ensuring satisfactory resolutions.
• Work closely with other agencies when required to do so.
• Conduct regular reviews and arrange spot checks; seek client feedback to improve service delivery.

Essential Requirements:

• Level 5 Diploma in Leadership for Health & Social Care.
• Previous experience in a managerial role within a domiciliary care setting.
• In-depth knowledge of CQC regulations and compliance requirements.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and relationship-building abilities.
• Experience in recruitment, staff training, and development and retention.
• A valid UK driving licence and access to a vehicle daily.

Desirable:

• Experience in business development or marketing within a care setting.
• Understanding of financial management in a care business.

Management of delegated budgets. This is not an exhaustive list of duties. The potential candidate will be required to work flexibly to meet the changing needs of the business.