Registered Manager Woking / Guildford

TN United Kingdom; Guildford; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a passionate Registered Manager to lead a dedicated care team in Guildford. This role offers the opportunity to oversee daily operations, ensure compliance with regulatory standards, and deliver exceptional training and support to care assistants. The ideal candidate will possess strong organizational and communication skills, along with a recognized qualification in health and social care. Join a family-oriented company that values its team and strives to make a difference in the lives of its customers every day. This is a rewarding opportunity to grow both personally and professionally.

Benefits

Team Celebrations

Recognition Events

Supportive Work Environment

Qualifications

• Must have experience in managing domiciliary care services.
• Must possess a recognized qualification in health and social care.

Responsibilities

• Oversee daily operations and ensure highest-quality care for customers.
• Manage employee relations, complaints, and concerns effectively.
• Conduct regular reviews and maintain full CQC compliance.

Skills

Organizational Skills

Communication Skills

Financial Skills

Leadership

Risk Management

Education

NVQ4

RMA

Level 5 Diploma in Leadership for Health and Social Care

Job description

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Registered Manager Woking / Guildford, Guildford

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Client:

Bluebird Care

Location:

Guildford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9a0b809067cc

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

We are seeking a highly motivated and experienced Registered Manager to join our team.

As the Registered Manager, you will be responsible for overseeing daily operations, delivering initial and ongoing training for the care team, and ensuring the highest-quality care for customers. This leadership role requires strong organizational skills, excellent communication, and a passion for providing exceptional care.

The role will involve:

• Coordinating and following up all referrals, ensuring timely assessments.
• Managing risks safely during assessments for the organization, care assistants, and customers.
• Ensuring care and support plans are person-directed.
• Conducting reviews regularly, in line with service packages and regulatory requirements.
• Maintaining full CQC compliance at all times.
• Meeting all contractual requirements.
• Planning staff rotas with appropriately skilled and trained staff to meet service user needs.
• Managing employee relations, complaints, and concerns.
• Identifying and securing new business to grow the service.
• Delivering and scheduling training for the care team according to company policies.
• Organizing recruitment activities for care assistants.
• Handling escalated customer complaints promptly.
• Conducting supervisions and appraisals.
• Addressing underperformance and creating performance improvement plans.
• Applying relevant legislation.

The successful candidate must be a driver with own vehicle, experienced in managing domiciliary care services, and confident in growing the service.

Communication and financial skills are essential, along with a strong understanding of health and wellbeing.

The candidate must possess a recognized qualification such as NVQ4, RMA, or Level 5 Diploma in Leadership for Health and Social Care.

If you are passionate about delivering exceptional care, we encourage you to apply. Join our team and make a difference in our customers' lives.

We also take care of our team throughout the year with celebrations and recognitions because we are a family committed to supporting you today, tomorrow, and beyond.