Registered Manager - Multi-site Complex Behaviour Services

TN United Kingdom; United Kingdom; Remote; GBP 35,000 - 60,000; Full time

Job summary

Join a leading provider in neuro and mental healthcare as a Registered Manager overseeing multi-site complex behaviour services. This role emphasizes delivering high-quality, person-centered care while ensuring compliance with regulatory standards. You'll lead a dedicated team, maintain operational excellence, and strive for 100% occupancy. The organization values its employees and offers numerous development opportunities, ensuring a supportive environment where your contributions make a significant impact. If you're passionate about making a difference in the lives of individuals with complex needs, this is the perfect opportunity for you.

Benefits

Birthday Off

Active Learning Hub

Active Reward App

Employee Assistance Programme

Medicash Health Plan

Active Awards Programme

Enhanced Sick & Maternity Pay

Refer a Friend Scheme

Qualifications

• 5+ years leadership experience in health and social care.
• Formal qualification in Positive Behaviour Support required.
• Experience in multi-site management preferred.

Responsibilities

• Ensure compliance with regulatory standards and maintain service quality.
• Lead and inspire a team to achieve operational excellence.
• Utilize data to identify areas for improvement and celebrate progress.

Skills

Leadership Skills

Knowledge of CQC Regulations

Positive Behaviour Support

Team Management

Budget Management

Education

Level 5 Diploma in Leadership

Teaching Qualification in MAYBO

Tools

PowerBI

Nourish Reports

Job description

Social network you want to login/join with:

Registered Manager - Multi-site Complex Behaviour Services, remote, gb

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Client:

Active Care Group

Location:

remote, gb, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7cca11c46cfb

Job Views:

4

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Come and join one of the UK’s largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

We have an exciting opportunity for a multi-site Registered Manager to join Active Care Group covering our complex PBS supported living services.

The Registered Manager is responsible for the delivery of high-quality, person-centred complex positive behavioural support services in compliance with regulatory standards and all relevant legislation. They have full ownership or accountability for their services, putting obsession for the wellbeing of the individual at the forefront and always striving to be the very best UK Employer by leading, managing and inspiring their team whilst maintaining 100% occupancy, achieving financial targets and delivering operational excellence.

The role will include services within the Croydon, Caterham and Slough regions.

What you'll be doing:

• Maintain registration with the relevant regulator (i.e. CQC), ensuring compliance with regulatory and best practice standards (e.g. RRN and STOMP) and that all notifications to a regulatory body / external agencies are made as required.
• Ensure the service and all colleagues are always inspection ready, focusing on fanatical attention to detail (FAD) and that when rated nothing less than perfection is acceptable.
• Responsible for maintaining up to date knowledge of all ACG Standard Operating Procedures (SOP) and ensure that all processes are adhered to and regularly monitored to ensure compliance.
• Using PowerBI and Nourish reports to carry out regular meetings with the team and identify areas of improvement always looking for new and improved ways of working as well as celebrating when progress is made.

A full list of role responsibilities can be found in the job description

What you'll have:

Qualifications and Experience

• Necessary to have a relevant leadership qualification for example Level 5 Diploma
• Formal qualification relevant to the field of Positive Behaviour Support, and / or reducing restrictive interventions, or relevant equivalent
• Teaching qualification/train the trainer in MAYBO, or relevant equivalent
• Previous health and social care experience at management level, ideally with multi-site leadership experience.
• 5+ years leadership experience of leading services specifically designed for individuals with complex needs, including 2+ years’ experience leading complex PBS services.
• Experience setting up new services and leading staff to achieve excellent outcomes.
• Experience of managing budgets desirable.
• Experience of making informed decisions sometimes in difficult circumstances.

Knowledge and Skills

• Knowledge of the CQC regulations for the service, the Mental Capacity Act (MCA), Health and Safety Act, Deprivation of Liberty Safeguards (DoLS), Safeguarding frameworks and RRN standards.
• In depth knowledge of positive behaviour support model & strategies
• Understanding and creating PBSP with functional understanding of behaviours of concern & corresponding plans of care
• Significant experience supporting individuals who do not primarily use words to communicate and may have a diagnosis of Autism, a Learning disability, and/or dual diagnosis with Mental Health
• Strong knowledge and demonstrable experience of governance processes within social care
• Strong leadership and management skills, with the ability to influence and drive change.
• Ability to work as part of a team and as an individual and able to provide direction to all colleagues in the service.

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to:

• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
• and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group